Contact form spam emails

[JBarros]

Hi,

I have a problem with my email, in the last 2 days I have already received more than 100 emails through the contact form in my mailbox.

I have installed the recpacha module but it doesn't solve it.

How can I solve the problem ? any help?

best regards

Jorge

Edited March 11, 2024 by JBarros (see edit history)

[Daresh]

Try the Cloudflare Turnstile module:

https://github.com/Pixel-Open/prestashop-cloudflare-turnstile

[Prestashop Addict]

Le 11/03/2024 à 3:33 PM, JBarros a dit :

Hi,

I have a problem with my email, in the last 2 days I have already received more than 100 emails through the contact form in my mailbox.

I have installed the recpacha module but it doesn't solve it.

How can I solve the problem ? any help?

best regards

Jorge

Hi Jorde which recaptcha version are you using?

[JBarros]

18 minutos atrás, Prestashop Addict disse:

Hi Jorde which recaptcha version are you using?

i use EIrecaptcha module (free)

[Prestashop Addict]

il y a 4 minutes, JBarros a dit :

i use EIrecaptcha module (free)

Did you configure it to use V3?

[JBarros]

11 minutos atrás, Prestashop Addict disse:

Did you configure it to use V3?

yes

[Prestashop Addict]

Can you configure security threshold in the module? If no this can be the cause. Goto to your google recaptcha console and check the average of secutity level accepted. If the module offers you the possibility to change it, decrease value.