djo1919 Posted March 4 Share Posted March 4 Hello everyone, After upgrading Prestashop from 1.7.8.8 to 8.1.4, I've faced some problems with the backend. The main problem is below : You have requested a non-existent service "PrestaShop\Module\PsAccounts\Service\PsAccountsService". Is there a solution to solve this problem? Regards Link to comment Share on other sites More sharing options...
Aality Posted March 4 Share Posted March 4 (edited) Hello ! Just resolved this problem on a Prestashop 8.1.3 by deleting my var/cache/prod and var/cache/dev folders Hope it helps. Edited March 4 by Aality Accuracy (see edit history) 1 Link to comment Share on other sites More sharing options...
Prestashop Addict Posted March 4 Share Posted March 4 Try to rename the folder of the module as bug_ps_account for example. 1 Link to comment Share on other sites More sharing options...
jamesbioynd Posted March 23 Share Posted March 23 "Hello everyone, After upgrading Prestashop from version 1.7.8.8 to version 8.1.4, I encountered an issue in the backend. The main problem is as follows: 'You have requested a non-existent service "PrestaShop\Module\PsAccounts\Service\PsAccountsService".' Is there a solution to resolve this problem? It's essential to address this promptly to ensure smooth operation. Additionally, utilizing tools like Remini Mod APK can enhance the clarity of error messages, aiding in troubleshooting." Link to comment Share on other sites More sharing options...
djo1919 Posted March 23 Author Share Posted March 23 Hello, You'll need to install the following plugins: ps_accounts ps_edition_basic ps_mbo That's how i solved the problems after the upgrade. Link to comment Share on other sites More sharing options...
thebanker Posted April 20 Share Posted April 20 (edited) On 3/24/2024 at 12:28 AM, djo1919 said: Hello, You'll need to install the following plugins: ps_accounts ps_edition_basic ps_mbo That's how i solved the problems after the upgrade. but i cannot login on the control panel in order to install them they should be get installed from the modules page, right ? Edited April 20 by thebanker (see edit history) Link to comment Share on other sites More sharing options...
thebanker Posted April 20 Share Posted April 20 On 3/4/2024 at 4:04 PM, Aality said: Hello ! Just resolved this problem on a Prestashop 8.1.3 by deleting my var/cache/prod and var/cache/dev folders Hope it helps. this does not work for me Link to comment Share on other sites More sharing options...
Nickz Posted April 20 Share Posted April 20 41 minutes ago, thebanker said: this does not work for me Have you talked to the staff of your hosting? Link to comment Share on other sites More sharing options...
thebanker Posted April 20 Share Posted April 20 1 minute ago, Nickz said: Have you talked to the staff of your hosting? i am the staff for hosting ps_edition_basic causes a problem also i get this The controller AdminPsxDesignParentTab is missing or invalid. Link to comment Share on other sites More sharing options...
Nickz Posted April 20 Share Posted April 20 Just now, thebanker said: i am the staff for hosting what is happening to your server if you cannot login into cpanel or any other control panel? Link to comment Share on other sites More sharing options...
thebanker Posted April 21 Share Posted April 21 14 hours ago, Nickz said: what is happening to your server if you cannot login into cpanel or any other control panel? i can login to my panel if i need to Link to comment Share on other sites More sharing options...
Nickz Posted April 21 Share Posted April 21 On 4/20/2024 at 4:26 PM, thebanker said: but i cannot login on the control panel in order to install them vs 12 hours ago, thebanker said: i can login to my panel if i need to So what is it now? Link to comment Share on other sites More sharing options...
thebanker Posted Monday at 07:53 AM Share Posted Monday at 07:53 AM (edited) 18 hours ago, Nickz said: vs So what is it now? normally i should not be able to login but did some changes on modules folder and i can login now i renamed a module's folder there (probably ps_edition_basic) in order to be able to login but still i face issues when i am on the control panel so i see The controller AdminPsEditionBasicHomepageController is missing or invalid. also i get The controller AdminPsxDesignParentTab is missing or invalid when i go to design > customization Edited Monday at 03:03 PM by thebanker (see edit history) 1 Link to comment Share on other sites More sharing options...
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