visitors online shows module not found

[foxnetwork]

After upgrading from 1.7.8 to 8.1.1 the visitors online shows after clicked module not found. I even went to the prestashop demo page to preview there one and it does the same in there as well

Any ideas on hot to fix this or what module is actually not found. Debug mode shows nothing

[ps8modules.com]

Hi 

In order to help, we need to know what you clicked on, or a screenshot of the page, or the address of the e-shop. After the upgrade, some modules may be disabled or their override is not valid for PS 8

[foxnetwork]

I can give you a login for BO privately as this shop is under development until fixed data is live though.

[foxnetwork]

here are the images anyway

[ps8modules.com]

Hi, thank you.

The error is that there is no statslive module in the new version of Prestashop.
I took it from another version and modified it to work in Prestashop 8.x.

Install the module.
Then find the statsdata module and activate the items and save the form.

Module download: statslive.zip

Work and tested in PS 8.1.1

Edited September 29, 2023 by ps8moduly.cz (see edit history)

[foxnetwork]

Thank you so much. This worked great. Strange its not in the 8.1 version already

[ps8modules.com]

I gladly helped 🤔

[foxnetwork]

If I can just one more question you may be able to help with but not related to above

Since I upgraded I have had a few new orders and customers on my old online shop. To manually import that info into database for prestashop 8 what files am I looking for in mysql to get customer info and order details so I can export and import

 

[ps8modules.com]

Better to open a new topic for that.

[nakwada]

On 9/29/2023 at 4:57 AM, ps8moduly.cz said:

 

Module download: statslive.zip

Work and tested in PS 8.1.1

 

Thank you, this solved my issue as well. (PS 8.1.1)

[ps8modules.com]

I'm glad that the ps module mod helped more people 😏

[foxnetwork]

Hi I downloaded module and visits page now comes up but it shows no visitors even though on front page it shows 9 and when I look in connections the visits are showing up there as well Images attached. Any ideas

[ps8modules.com]

Hi 

Please read the information in the first blue box.

 

[foxnetwork]

Hi anything else I can try  done the data mining. My ip is not in maintenance shows visitors of front page but not in stats on the 8.1

[ps8modules.com]

Disable maintenance mode.

Maintenance IPs are excluded from the online visitors.

Showing the table is not enough. We don't know how you have the StatsData module set up, etc

Edited October 7, 2023 by ps8moduly.cz (see edit history)

[Matje]

Thank you very much!!
Statslive was missing here too after installing PS 8.1.2
Working fine now. Not in our language, but that is not a problem in the back office.

[skijump]

Does prestashop have a Stats Live module to download from Github now?

Just looking for an official release, my 8.1.0 does not have the module. Thanks!

Use this one? https://addons.prestashop.com/en/analytics-statistics/49583-prestashop-metrics.html

Edited February 17 by skijump (see edit history)

[iamshoaib]

 

🐞Bug Fix in PrestaShop StatsLive Module: Resolving the Persistent 0 Visitor Issue

 

If you've ever encountered the notorious bug in PrestaShop's StatsLive module, where it consistently displays 0 visitors, you're not alone. This issue has puzzled many, but fear not – a solution has been found.

 

The Problem:

The bug revolves around the StatsLive module showing 0 visitors at all times. After thorough investigation, it appears that one of the triggers for this issue is related to the Maintenance IP settings in the PrestaShop back office.

 

The Fix:

One specific scenario involves IPs listed in the Maintenance settings that include special characters such as ",", ":" and others. When these characters are present in the IP addresses, the StatsLive module fails to function as expected.

 

The Solution:

To resolve this bug and get your StatsLive module back on track, it's recommended to review and remove any IPs listed in the Maintenance section of the PrestaShop back office that contain special characters. This straightforward fix has proven effective in restoring the functionality of the StatsLive module.

 

How to Implement the Fix:

1. Log in to your PrestaShop back office.

2. Navigate to the Maintenance section.

3. Check for any listed IPs that include special characters like ",", ":" or others.

4. Remove these IPs from the list.

5. Save the changes.

 

By following these steps, you should see the StatsLive module accurately reflecting visitor statistics without the persistent 0 visitor issue.

 

We hope this information proves helpful in enhancing the performance of your PrestaShop store. Happy selling!

[skijump]

@iamshoaib does this address the title of the forum post? "Online Visitors show "module not found."

If not, solutions would be greatly appreciated. Best!

[skijump]

Any updates on "Module Not Found" for PS 8.1.0 when clicking "Online Visitors" in the dashboard?

[ps8modules.com]

If you read the whole thread, there is a working solution.
Just follow the information.

I also put a module for PS 8.0 here >
It is also necessary to read the text on the blue background.

https://www.prestashop.com/forums/topic/1080554-visitors-online-shows-module-not-found/?do=findComment&comment=3460318

https://www.prestashop.com/forums/topic/1080554-visitors-online-shows-module-not-found/?do=findComment&comment=3461325

 

Edited March 7 by ps8modules.com (see edit history)

[iamshoaib]

20 hours ago, skijump said:

Any updates on "Module Not Found" for PS 8.1.0 when clicking "Online Visitors" in the dashboard?

Can you search for the keyword "statslive" in the module section? if it does not show any module, it means it is not installed, you need to download the statslive module from Git Hub.

[ps8modules.com]

@iamshoaib

The latest version on github is 2.1.1 and was last updated 3 years ago.
In the latest Github version, the AdminStatsModules hook is used, which is no longer in PS 8.x, but the displayAdminStatsModules hook is new.

Your advice for Prestashop 8.x is not valid, but you keep repeating it. If you have a link to the Github module statslive, please give it to us and make it compatible with PS 8.x >.

So everyone would have to edit the module file and change the hook.
The module that I modified and is available for download has no problem with hooks !!!

[iamshoaib]

7 minutes ago, ps8modules.com said:

@iamshoaib

The latest version on github is 2.1.1 and was last updated 3 years ago.
In the latest Github version, the AdminStatsModules hook is used, which is no longer in PS 8.x, but the displayAdminStatsModules hook is new.

Your advice for Prestashop 8.x is not valid, but you keep repeating it. If you have a link to the Github module statslive, please give it to us and make it compatible with PS 8.x >.

So everyone would have to edit the module file and change the hook.
The module that I modified and is available for download has no problem with hooks !!!

The module "statslive" is working properly with the hook "AdminStatsModules", even the old version 2.0.2 is functioning properly!
Kindly test it and let us know!
Attached Images

[ps8modules.com]

[iamshoaib]

21 hours ago, skijump said:

Any updates on "Module Not Found" for PS 8.1.0 when clicking "Online Visitors" in the dashboard?

@ps8modules.com But this issue is not related to the hook, this shows the module is missing, right?
And kindly show what is repeated!

[ps8modules.com]

And when you return to the topic, you will find that it has already been resolved and is working for at least 77 people who have downloaded the module modification.
Solved 09/29/2023