Installatron devnull emails

[CJH]

Today I found  a huge number of emails have been going out to [email protected] over the past four months (nothing prior to early March), over 3,500 of these, mostly with a 'product out of stock' message but also records of sales. None of these arrive in my mailbox, hence not spotting this till now.

Installatron, with an online search, suggests it offers a module for Prestashop, but no such module is listed in my site as present or installed.

So what does Installatron do and how do I stop it sending emails? What is its function in Prestashop, or is it malware? Or, is this some inbuilt part of Prestashop that actually has a function that I cannot determine?

Using Prestashop 8.03. It is possible that this Installatron email setup was introduced with an upgrade to this version from 8.02 at around that time.

[ps8modules.com]

Hi,

https://installatron.com/prestashop

not part of Prestashop. It had to be installed and downloaded as an add-on either by the user, or downloaded by malware, or as a one-click installation extension on a web host. I see that there is an option to install it on web hosting u 1&1 IONOS.

[CJH]

Many thanks for the information. I have never installed it but I do use Ionos as a host, but not any Ionos auto hosting in the sense of allowing them to set up the website. The initial site is one I installed from the Prestashop files.

From this, though, I assume it is safe to track down whatever is going on and delete it, without affecting Prestashop 8.x operation?

[CJH]

Update. I have found the [email protected] email present in 'email notifications' which would account for the behaviour I have found. But, I certainly didn't add this.

Initially failing to add an email (it required a return to enter it), I've added an extra email to track what happens. If I now receive two emails for the same thing, it implies installatron is actually doing something and might be being use in some way by some other module. I have no installatron module listed.

Edited July 1, 2023 by CJH
Updaed info (see edit history)

[Nickz]

2 hours ago, CJH said:

today I found  a huge number of emails have been going out to [email protected] over the past four months (nothing prior to early March), over 3,500 of these, mostly with a 'product out of stock' message but also records of sales. None of these arrive in my mailbox, hence not spotting this till now.

What handles your mails? An external mailserver, a mailserver in a control panel environment? 

[CJH]

Emails are set up in Prestashop to go via Ionos to my email client. They work fine. I have notifications for new orders (which seemingly also go to Installatron - I assume mine come direct because the module handling the transaction does so. But this bit confuses me. I receive an email when a new order is placed. I never receive an email when a product goes out of stock. But options were set in email manager to go to Installatron and not to me. I'm starting to wonder if some other module incorporates Installatron features, even though I have no such native module listed. In other words, I don't know if these emails are 'translated' in some way and actually do something. To try to find out I have added emails to the notification, so the next time someone places an order perhaps I will have two notifications. If only one, then possibly Installatron is doing something so I will then delete it to see what happens. Confusing!

[Nickz]

2 hours ago, CJH said:

I'm starting to wonder if some other module incorporates Installatron features, even though I have no such native module listed.

search for it.

Download the site, all of it plus the Database. You have the back up this way and a way to search the entires site.