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Gateway Timeout " jqXHR: " 504 Gateway Timeout The server didn't respond in time. "


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I am trying to upgrade my site to PrestaShop version: 8.0.4 via 1-click upgrade, but after a while I get the following error:

Analyzing the situation...Shop deactivated. Now downloading... (this can take a while) Download complete. Now extracting... [Ajax / Server Error for action unzip] textStatus: "error " errorThrown:"Gateway Timeout " jqXHR: " 504 Gateway Timeout The server didn't respond in time. "

My hosting provider increased the max execution time but that didn't help. Can someone help me please.

My current PrestaShop version: 1.7.4.2 My current PHP version: 7.4.33

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3 hours ago, Cengiz71 said:

I am trying to upgrade my site to PrestaShop version: 8.0.4 via 1-click upgrade, but after a while I get the following error:

Analyzing the situation...Shop deactivated. Now downloading... (this can take a while) Download complete. Now extracting... [Ajax / Server Error for action unzip] textStatus: "error " errorThrown:"Gateway Timeout " jqXHR: " 504 Gateway Timeout The server didn't respond in time. "

My hosting provider increased the max execution time but that didn't help. Can someone help me please.

My current PrestaShop version: 1.7.4.2 My current PHP version: 7.4.33

use latest PrestaShop 8.1.0-rc.1

https://prestashop.com/versions/

in php, change you max_execution_time to 600 seconds, remember to change back

or upload ps zip file to autoupgrade folder so you can skip  download

note:  you may want to wait for stable release of ps8 before proceeding

also upgrade on a dev copy first before attempting on production shop

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18 hours ago, PrestaHeroes USA said:

use latest PrestaShop 8.1.0-rc.1

https://prestashop.com/versions/

in php, change you max_execution_time to 600 seconds, remember to change back

or upload ps zip file to autoupgrade folder so you can skip  download

note:  you may want to wait for stable release of ps8 before proceeding

also upgrade on a dev copy first before attempting on production shop

Thank you for your reaction. If I upload the ps zip file how can I start the upgrade?

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