Error 500 when customers fills in invalid email

[Rico92]

Hello all,

A customer of mine just alerted me that our website creates a error 500 page when a customer tries to go through the register and order process with an incorrect email adress (like xxxx@xxxcom), in my example the . is missing.

When this happens, my prestashop does not give a notification that he email is incorrect. It just generates a error 500 when a customers tries to go the next page to pay for their order.

The serverlog states the following:

[Sun Jun 18 16:10:34.531386 2023] [lsapi:error] [pid 195768:tid 140503135807232] [client 84.29.203.233:54867] [host www.tcgcenter.nl] Backend fatal error: PHP Fatal error:  Uncaught InvalidArgumentException: Invalid email format for the passed email: lunalavanloon@gmailcomPlease check the passed email format. in /home/u96237p117807/domains/tcgcenter.nl/public_html/modules/ps_facebook/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/Normalizer.php:130\nStack trace:\n#0 /home/u96237p117807/domains/tcgcenter.nl/public_html/modules/ps_facebook/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/Normalizer.php(56): FacebookAds\\Object\\ServerSide\\Normalizer::normalizeEmail('lunalavanloon@g...')\n#1 /home/u96237p117807/domains/tcgcenter.nl/public_html/modules/ps_facebook/classes/Handler/PixelHandler.php(153): FacebookAds\\Object\\ServerSide\\Normalizer::normalize('em', 'lunalavanloon@g...')\n#2 /home/u96237p117807/domains/tcgcenter.nl/public_html/modules/ps_facebook/classes/Handler/PixelHandler.php(102): PrestaShop\\Module\\PrestashopFacebook\\Handler\\PixelHandler->getCustomerInformation(Array)\n#3 /home/u96237p117807/domains/tcgcenter.nl/public_html/modules/ps_fac in /home/u96237p117807/domains/tcgcenter.nl/public_html/modules/ps_facebook/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/Normalizer.php on line 130\n, referer: https://www.tcgcenter.nl/nl/winkelmandje?action=show

 

Anynone knows how i can fix this and give a normal notification that the email is incorrect?

[ComGrafPL]

For a start rename, disable modules/ps_facebook. Clear cache and test it. If error still there, enable debug mode and show error.

[jmauclair]

On 6/18/2023 at 4:51 PM, Rico92 said:

Hello all,

A customer of mine just alerted me that our website creates a error 500 page when a customer tries to go through the register and order process with an incorrect email adress (like xxxx@xxxcom), in my example the . is missing.

When this happens, my prestashop does not give a notification that he email is incorrect. It just generates a error 500 when a customers tries to go the next page to pay for their order.

The serverlog states the following:

[Sun Jun 18 16:10:34.531386 2023] [lsapi:error] [pid 195768:tid 140503135807232] [client 84.29.203.233:54867] [host www.tcgcenter.nl] Backend fatal error: PHP Fatal error:  Uncaught InvalidArgumentException: Invalid email format for the passed email: lunalavanloon@gmailcomPlease check the passed email format. in /home/u96237p117807/domains/tcgcenter.nl/public_html/modules/ps_facebook/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/Normalizer.php:130\nStack trace:\n#0 /home/u96237p117807/domains/tcgcenter.nl/public_html/modules/ps_facebook/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/Normalizer.php(56): FacebookAds\\Object\\ServerSide\\Normalizer::normalizeEmail('lunalavanloon@g...')\n#1 /home/u96237p117807/domains/tcgcenter.nl/public_html/modules/ps_facebook/classes/Handler/PixelHandler.php(153): FacebookAds\\Object\\ServerSide\\Normalizer::normalize('em', 'lunalavanloon@g...')\n#2 /home/u96237p117807/domains/tcgcenter.nl/public_html/modules/ps_facebook/classes/Handler/PixelHandler.php(102): PrestaShop\\Module\\PrestashopFacebook\\Handler\\PixelHandler->getCustomerInformation(Array)\n#3 /home/u96237p117807/domains/tcgcenter.nl/public_html/modules/ps_fac in /home/u96237p117807/domains/tcgcenter.nl/public_html/modules/ps_facebook/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/Normalizer.php on line 130\n, referer: https://www.tcgcenter.nl/nl/winkelmandje?action=show

 

Anynone knows how i can fix this and give a normal notification that the email is incorrect?

Same issue here :
ps_facebook : v1.31.1

Ps : 1.7.7.2