Shop got fatal error

[kryztH]

Hello,
i wake up on morning and i see the menu was broken, after login to BO i was seen:

 

Quote

Warning in line 2509 in file
/home/platne/serwer140924/public_html/prestashop1785/classes/module/Module.php
[2] file_exists(): open_basedir restriction in effect.
File(/views/templates/hook/HookDashboardZoneTwo.tpl) is not within the allowed
path(s):
(/home/platne/serwer140924/public_html/prestashop1785/:/home/platne/serwer140924
fpm/lib/php/:/tmp:/home/tmp:/var/lib/php5)

after 5 minutes my shop was totally dead.

on the homepage now is:

 

Quote

Fatal error: Uncaught Symfony\Component\Filesystem\Exception\IOException: Failed to write file "/home/platne/serwer140924/public_html/prestashop1785/var/cache/dev/FrontContainer.php". in /home/platne/serwer140924/public_html/prestashop1785/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php:688 Stack trace: #0 /home/platne/serwer140924/public_html/prestashop1785/vendor/symfony/symfony/src/Symfony/Component/Config/ResourceCheckerConfigCache.php(124): Symfony\Component\Filesystem\Filesystem->dumpFile() #1 /home/platne/serwer140924/public_html/prestashop1785/src/Adapter/ContainerBuilder.php(195): Symfony\Component\Config\ResourceCheckerConfigCache->write() #2 /home/platne/serwer140924/public_html/prestashop1785/src/Adapter/ContainerBuilder.php(135): PrestaShop\PrestaShop\Adapter\ContainerBuilder->compileContainer() #3 /home/platne/serwer140924/public_html/prestashop1785/src/Adapter/ContainerBuilder.php(101): PrestaShop\PrestaShop\Adapter\ContainerBuilder->buildContainer() #4 /home/platne/serwer140924/publi in /home/platne/serwer140924/public_html/prestashop1785/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php on line 688

any tips how to?

[juanrojas]

Hello, try deleting the cache via ftp
and also share the version of php

[kryztH]

35 minutes ago, juanrojas said:

Hello, try deleting the cache via ftp
and also share the version of php

PHP was 7.5, i changed to 8.0 or 8.2 and still dead.

/dev and /prod delete without risk?

Edited April 13, 2023 by kryztH (see edit history)

[kryztH]

now, i was deleted all what is inside /dev and /prod and its working, but xx.pl/cart isnt working:

 

and in BO:

[idnovate.com]

It seems that you ran out of disk space. This problem will appear again, probably.

Regarding the 2nd issue, it appears because of the DEBUG mode. Disable it.

[kryztH]

i was passed that, but now some page is blank, in BO is the same situation 😕