Front page with far too much empty space

[Danmant_DK]

Hello

After csv importing categories (approx 1000 in total) the frontend continues with too much empty space below the webshop end. Please have a look: https://billigbyggemarked.dk/

What can be the problem? Thank you for your help

Best regards, Kurt 

[ZIKODK]

Hmm. My post and your reply have been removed. There is obviously censorship on this page, so you are not allowed to write in Danish in the English forum.

I have now looked at your site on my PC, and there is also a large blank place.

If I look at the source code (right click on the page and select show source code), there is a script at the bottom with some cache. Maybe that's it? But where it comes from, I can't quite see through.

[Danmant_DK]

5 hours ago, ZIKODK said:

Hmm. My post and your reply have been removed. There is obviously censorship on this page, so you are not allowed to write in Danish in the English forum.

I have now looked at your site on my PC, and there is also a large blank place.

If I look at the source code (right click on the page and select show source code), there is a script at the bottom with some cache. Maybe that's it? But where it comes from, I can't quite see through.

Are you refering to line 23340?

Is it possible to delete it, to see if any change?

[ZIKODK]

Maybe. But I dont know how.

But you have the full folder and filename. Try to rename it in the first place.

[Danmant_DK]

2 hours ago, ZIKODK said:

Maybe. But I dont know how.

But you have the full folder and filename. Try to rename it in the first place.

I have renamed the .js file. No result until now, but I will wait some time to see the effect to take place.

[Danmant_DK]

11 minutes ago, Danmant_DK said:

I have renamed the .js file. No result until now, but I will wait some time to see the effect to take place.

When I rename or delete the file, the system just make a new file with the name. 

[ZIKODK]

Ok. I have no idea. Sorry.

[ComGrafPL]

Have you checked the hooks? Also check .htaccess.

Read this: https://stackoverflow.com/questions/28504270/white-space-below-footer-on-my-bootstrap-pages

Either some module causing it.

[Danmant_DK]

25 minutes ago, ComGrafPL said:

Have you checked the hooks? Also check .htaccess.

Read this: https://stackoverflow.com/questions/28504270/white-space-below-footer-on-my-bootstrap-pages

Either some module causing it.

Do you see any issue in my .htaccess file:

<IfModule mod_rewrite.c>
<IfModule mod_env.c>
SetEnv HTTP_MOD_REWRITE On
</IfModule>

RewriteEngine on

#Domain: billigbyggemarked.dk
RewriteRule . - [E=REWRITEBASE:/]
RewriteRule ^api(?:/(.*))?$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L]

# Images
RewriteCond %{HTTP_HOST} ^billigbyggemarked.dk$
RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L]
RewriteCond %{HTTP_HOST} ^billigbyggemarked.dk$
RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L]
RewriteCond %{HTTP_HOST} ^billigbyggemarked.dk$
RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L]
RewriteCond %{HTTP_HOST} ^billigbyggemarked.dk$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L]
RewriteCond %{HTTP_HOST} ^billigbyggemarked.dk$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L]
RewriteCond %{HTTP_HOST} ^billigbyggemarked.dk$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L]
RewriteCond %{HTTP_HOST} ^billigbyggemarked.dk$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L]
RewriteCond %{HTTP_HOST} ^billigbyggemarked.dk$
RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L]
RewriteCond %{HTTP_HOST} ^billigbyggemarked.dk$
RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L]
# AlphaImageLoader for IE and fancybox
RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L]

# Dispatcher
RewriteCond %{REQUEST_FILENAME} -s [OR]
RewriteCond %{REQUEST_FILENAME} -l [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^.*$ - [NC,L]
RewriteRule ^.*$ %{ENV:REWRITEBASE}index.php [NC,L]
</IfModule>

AddType application/vnd.ms-fontobject .eot
AddType font/ttf .ttf
AddType font/otf .otf
AddType application/font-woff .woff
AddType font/woff2 .woff2
<IfModule mod_headers.c>
    <FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|svg)$">
        Header set Access-Control-Allow-Origin "*"
    </FilesMatch>

    <FilesMatch "\.pdf$">
      Header set Content-Disposition "Attachment"
      Header set X-Content-Type-Options "nosniff"
    </FilesMatch>
</IfModule>

<Files composer.lock>
    # Apache 2.2
    <IfModule !mod_authz_core.c>
        Order deny,allow
        Deny from all
    </IfModule>

    # Apache 2.4
    <IfModule mod_authz_core.c>
        Require all denied
    </IfModule>
</Files>
<IfModule mod_expires.c>
    ExpiresActive On
    ExpiresByType image/gif "access plus 1 month"
    ExpiresByType image/jpeg "access plus 1 month"
    ExpiresByType image/png "access plus 1 month"
    ExpiresByType text/css "access plus 1 week"
    ExpiresByType text/javascript "access plus 1 week"
    ExpiresByType application/javascript "access plus 1 week"
    ExpiresByType application/x-javascript "access plus 1 week"
    ExpiresByType image/x-icon "access plus 1 year"
    ExpiresByType image/svg+xml "access plus 1 year"
    ExpiresByType image/vnd.microsoft.icon "access plus 1 year"
    ExpiresByType application/font-woff "access plus 1 year"
    ExpiresByType application/x-font-woff "access plus 1 year"
    ExpiresByType font/woff2 "access plus 1 year"
    ExpiresByType application/vnd.ms-fontobject "access plus 1 year"
    ExpiresByType font/opentype "access plus 1 year"
    ExpiresByType font/ttf "access plus 1 year"
    ExpiresByType font/otf "access plus 1 year"
    ExpiresByType application/x-font-ttf "access plus 1 year"
    ExpiresByType application/x-font-otf "access plus 1 year"
</IfModule>

<IfModule mod_headers.c>
    Header unset Etag
</IfModule>
FileETag none
<IfModule mod_deflate.c>
    <IfModule mod_filter.c>
        AddOutputFilterByType DEFLATE text/html text/css text/javascript application/javascript application/x-javascript font/ttf application/x-font-ttf font/otf application/x-font-otf font/opentype image/svg+xml
    </IfModule>
</IfModule>

#If rewrite mod isn't enabled
ErrorDocument 404 /index.php?controller=404
 

I have deactivated all non-prestashop modules with no result. Can any prestashop module cause the error?

In which files, other than .htaccess, can the error occur? The full path is needed

[ZIKODK]

Hello again,
ComGrafPL has a point here.
Can you try this: Go to Design>Positions. Take a screenshot of the contents of the following: displayHome, displayFooter, displayFooterAfter. They must be the most interesting ones.

[Muzammil Mac]

I think the categories are causing these large spaces. if you inspect the submenu of these three categories I have marked in image, You will see.

[ZIKODK]

4 hours ago, Muzammil Mac said:

I think the categories are causing these large spaces. if you inspect the submenu of these three categories I have marked in image, You will see.

Good point!!!

Supply. Kurt, try to disable"Hovedmenu". If your problem disappears, you have to restructure your category structure.

Edited November 3, 2022 by ZIKODK
Supply text. (see edit history)

[Danmant_DK]

10 hours ago, ZIKODK said:

Hello again,
ComGrafPL has a point here.
Can you try this: Go to Design>Positions. Take a screenshot of the contents of the following: displayHome, displayFooter, displayFooterAfter. They must be the most interesting ones.

Hello

Attached are the screenshots

[Danmant_DK]

6 hours ago, ZIKODK said:

Good point!!!

Supply. Kurt, try to disable"Hovedmenu". If your problem disappears, you have to restructure your category structure.

It solve the problem!

How do i restructure the category structure? I have all the categories as a csv file and import them in BO

[Danmant_DK]

2 minutes ago, Danmant_DK said:

It solve the problem!

How do i restructure the category structure? I have all the categories as a csv file and import them in BO

Quite by chance, I discovered that the empty space corresponds exactly to the space used by the drop-down menu for the front page.
Could that be where the problem lies?

[Danmant_DK]

5 minutes ago, Danmant_DK said:

Quite by chance, I discovered that the empty space corresponds exactly to the space used by the drop-down menu for the front page.
Could that be where the problem lies?

I remember from earlier versions, that the display of the drop-down menu could be changed. But i do not remember where?

[ZIKODK]

Hi Kurt.

We have found the issue. How to solve it?

Are you sure, that this issue did not start when you upgrated your shop without updating your theme.

I dont think, I can give more input here. Sorry.

[Danmant_DK]

6 minutes ago, ZIKODK said:

Hi Kurt.

We have found the issue. How to solve it?

Are you sure, that this issue did not start when you upgrated your shop without updating your theme.

I dont think, I can give more input here. Sorry.

Hi Ziko

Yes we did. Thank you for your help. The question is exactly, how to solve it

The problem did not occur when i updated. It has been there for a long time and with many different ps versions.

[ZIKODK]

I dont know from where you have the csv file. Your supplyer, I guess?

I read it as the structure come from this file.

Maybe you can start here?

[Danmant_DK]

1 hour ago, ZIKODK said:

I dont know from where you have the csv file. Your supplyer, I guess?

I read it as the structure come from this file.

Maybe you can start here?

I manually added a category for every product in the supplyer product file. After importing all the products with category, i exported all the categories in a csv file for backup and for future clean ps installations. Therefor i have disbelieve in how i, in this way, can change the structure

[Danmant_DK]

On 11/3/2022 at 9:21 PM, Danmant_DK said:

I manually added a category for every product in the supplyer product file. After importing all the products with category, i exported all the categories in a csv file for backup and for future clean ps installations. Therefor i have disbelieve in how i, in this way, can change the structure

I have deleted 2 of the categories from the top menu and it solves the problem. The empty space is created by the space needed in the drop-down menu. Why, I don't know