Problem with contact form

[Sotto Sopra]

I have a problem with the module contact form. Every time i send a message appear the error message "An error occurred while sending the message." but the message is sended correctly. If i recharge the page i see the allert tha the message is sent correctly and if i go to the BO i could see all the message.

I used the file of the classic theme because my customed theme didn't work.

this is my code:

<section class="contact-form">
  <form action="{$urls.pages.contact}" method="post" {if $contact.allow_file_upload}enctype="multipart/form-data"{/if}>
      
       {if $notifications}
        <div class="col-xs-12 alert {if $notifications.nw_error}alert-danger{else}alert-success{/if}">
         <ul>
          {foreach $notifications.messages as $notif}
            <li>{$notif}</li>
          {/foreach}
         </ul>
        </div>
        {/if}

    {if !$notifications || $notifications.nw_error}
      <section class="form-fields">
        <div class="form-group row">
          <div class="col-md-9 col-md-offset-3">
            <h3>{l s='Contact us' d='Shop.Theme.Global'}</h3>
          </div>
        </div>
    
        <div class="form-group row">
          <label class="col-md-3 form-control-label">{l s='Subject' d='Shop.Forms.Labels'}</label>
          <div class="col-md-6">
            <select name="id_contact" class="form-control form-control-select">
              {foreach from=$contact.contacts item=contact_elt}
                <option value="{$contact_elt.id_contact}">{$contact_elt.name}</option>
              {/foreach}
            </select>
          </div>
        </div>

        <div class="form-group row">
          <label class="col-md-3 form-control-label">{l s='Email address' d='Shop.Forms.Labels'}</label>
          <div class="col-md-6">
            <input
              class="form-control"
              name="from"
              type="email"
              value="{$contact.email}"
              placeholder="{l s='[email protected]' d='Shop.Forms.Help'}">
          </div>
        </div>

        {if $contact.allow_file_upload}
          <div class="form-group row">
            <label class="col-md-3 form-control-label">{l s='Attachment' d='Shop.Forms.Labels'}</label>
            <div class="col-md-6">
              <input type="file" name="fileUpload" class="filestyle" data-buttonText="{l s='Choose file' d='Shop.Theme.Actions'}">
            </div>
            <span class="col-md-3 form-control-comment">
              {l s='optional' d='Shop.Forms.Help'}
            </span>
          </div>
        {/if}

        <div class="form-group row">
          <label class="col-md-3 form-control-label">{l s='Message' d='Shop.Forms.Labels'}</label>
          <div class="col-md-9">
            <textarea
              class="form-control"
              name="message"
              placeholder="{l s='How can we help?' d='Shop.Forms.Help'}"
              rows="3"
            >{if $contact.message}{$contact.message}{/if}</textarea>
          </div>
        </div>
        
        {if isset($id_module)}
          <div class="form-group row">
            <div class="offset-md-3">
              {hook h='displayGDPRConsent' id_module=$id_module}
            </div>
          </div>
        {/if}

      </section>

      <footer class="form-footer text-sm-right">
        <style>
          input[name=url] {
            display: none !important;
          }
        </style>
        <input type="text" name="url" value=""/>
        <input type="hidden" name="token" value="{$token}" />
        <input class="btn btn-primary" type="submit" name="submitMessage" value="{l s='Send' d='Shop.Theme.Actions'}">
      </footer>
    {/if}

  </form>
</section>

 

[Nickz]

since when and is your shop online or hosted localy?

[Sotto Sopra]

I only try yesterday the module and my site is online with a web hosting 

[Nickz]

6 hours ago, Sotto Sopra said:

I only try yesterday the module and my site is online with a web hosting 

Ok did you set um the smpt server for your site? What are the Specs of that server?