Mihaix Posted September 14, 2022 Share Posted September 14, 2022 (edited) Hello, I have a problem importing my products. Every time I try to import a .CSV I get an "Error copying image" message, but the products are imported. If I activate the Debugg mode, I just don't care about the products and I get the error: Symfony Exception: file_get_contents_curl failed to download https://upload.wikimedia.org/wikipedia/commons/8/8b/Prestashop-logo-vector.png : (error code 28) Connection timed out after 5001 milliseconds. I use php 7.4, and I also just updated to the latest version 1.7.8.7 in case it was an error from the previous one, but without success. Thank you very much for the help! Edited September 14, 2022 by Mihaix Symfony (see edit history) Link to comment Share on other sites More sharing options...
ComGrafPL Posted September 14, 2022 Share Posted September 14, 2022 Try with: Link to comment Share on other sites More sharing options...
Mihaix Posted September 14, 2022 Author Share Posted September 14, 2022 (edited) 54 minutes ago, ComGrafPL said: Try with: I have read these posts before asking for help, but I don't know if it could be a server problem, since I have tried everything and I can't solve it. Thank you anyway Edited September 14, 2022 by Mihaix (see edit history) Link to comment Share on other sites More sharing options...
juanrojas Posted September 14, 2022 Share Posted September 14, 2022 hace 1 hora, Mihaix dijo: Hola, Tengo un problema al importar mis productos. Cada vez que intento importar un .CSV, aparece el mensaje "Error al copiar la imagen", pero los productos se importan. Si activo el modo Depuración, simplemente no me importan los productos y aparece el error: Excepción de Symfony: file_get_contents_curl no se pudo descargar https://upload.wikimedia.org/wikipedia/commons/8/8b/Prestashop-logo -vector.png : (código de error 28) La conexión se agotó después de 5001 milisegundos. Uso php 7.4, y también acabo de actualizar a la última versión 1.7.8.7 por si era un error de la anterior, pero sin éxito. ¡Muchas gracias por la ayuda! what is the path and format of your images? How many lines in total does the csv have? Link to comment Share on other sites More sharing options...
Mihaix Posted September 14, 2022 Author Share Posted September 14, 2022 2 minutes ago, juanrojas said: ¿Cuál es la ruta y el formato de sus imágenes? ¿Cuántas líneas en total tiene el csv? Hola Juan, Estoy utilizando un CSV con 11.000 productos, pero estoy intentanto importar uno con 5 productos y nada. Llevo arrastrando mucho este problema y no se por donde cogerlo para poner la tienda en marcha. Te dejo un archivo de prueba para que veas su estructura. Gracias! export_products.csv Link to comment Share on other sites More sharing options...
juanrojas Posted September 14, 2022 Share Posted September 14, 2022 I had no problem with the images, I think something is wrong with your server, what is the name of the company that hosts you? Link to comment Share on other sites More sharing options...
Mihaix Posted September 14, 2022 Author Share Posted September 14, 2022 (edited) 9 minutes ago, juanrojas said: I had no problem with the images, I think something is wrong with your server, what is the name of the company that hosts you? Es OVH. Te dejo una captura de la configuración del servidor. Agradezco tu interes en ayudarme. https://scrnli.com/files/Rs2zd087qJKZqt Edited September 14, 2022 by Mihaix (see edit history) Link to comment Share on other sites More sharing options...
Domnul AGhePe Posted February 29 Share Posted February 29 have the same issue, the products have been imported "succesfully" but the image haven't been imported from the feed. have you find a solution? Link to comment Share on other sites More sharing options...
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