noandnoandnoandno Posted May 27, 2022 Share Posted May 27, 2022 I did everything correctly on setting up a digital download product. it says it saved and everything looks good however when I "preview my shop" and go to where the product should be it's not there. I used the correct categories. Is it because I used a .zip file? I want to test this out and see what the experience is to buy it but it won't let me. Why is this happening? Link to comment Share on other sites More sharing options...
noandnoandnoandno Posted May 27, 2022 Author Share Posted May 27, 2022 It appears that the .zip file is not actually sticking to the product it uploads but when I save it, it literally disappears. WHY IS THIS NOT WORKING?! Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted May 30, 2022 Share Posted May 30, 2022 Because we don't know exactly what you did, did you follow this PS doc on configuring a digital product? https://doc.prestashop.com/display/PS17/Managing+Products#ManagingProducts-Creatingavirtualproduct Link to comment Share on other sites More sharing options...
noandnoandnoandno Posted May 31, 2022 Author Share Posted May 31, 2022 16 hours ago, El Patron said: Because we don't know exactly what you did, did you follow this PS doc on configuring a digital product? https://doc.prestashop.com/display/PS17/Managing+Products#ManagingProducts-Creatingavirtualproduct It was an API Download and it's because the file is too big. I wish there was a small pop up saying the file is too large. I uploaded it through my cpanel instead after compressing it further. 1 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted May 31, 2022 Share Posted May 31, 2022 2 hours ago, noandnoandnoandno said: It was an API Download and it's because the file is too big. I wish there was a small pop up saying the file is too large. I uploaded it through my cpanel instead after compressing it further. contact hosting company to up your php max upload if you don't know how 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now