Mathilde B. Posted April 19, 2022 Share Posted April 19, 2022 (edited) Hello, I inherited from an old 1.6.1.24 Prestashop instance that I decided to migrate to a fresher hosting plateforme (recent PHP/MariaDB version, etc). We plan to migrate to 1.7 but not right now, and since we moved to the new host we are getting serious issues with stocks. When a purchase is made, the product quantities are properly updated. But after some time they are rolled back to their previous state. It's really annoying and I don't know where to look at. There is no errors in PHP logs, nor Nginx. Caching isn't setup so it won't interfere with anything. Can someone help me debug this? Thanks in advance, Some specifications: Host running Linux #1 SMP Debian 11 Bullseye 5.10.106-1 (2022-03-17) x86_64 Web server nginx/1.21.6 PHP 7.1.33-44+0~20211119.61+debian11~1.gbp448fbe PHP memory limit 512M MySQL 10.6.7-MariaDB-1:10.6.7+maria~bullseye MySQL InnoDB engine MySQL DbPDO connector Edited April 28, 2022 by Mathilde B. mark as solved (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted April 28, 2022 Share Posted April 28, 2022 did you contact hosting? maybe they are running a varnish cache..... Link to comment Share on other sites More sharing options...
Mathilde B. Posted April 28, 2022 Author Share Posted April 28, 2022 1 minute ago, El Patron said: did you contact hosting? maybe they are running a varnish cache..... I'm hosting, & no Varnish! But nevermind, it was my client's fault. They didn't made me aware of some plugin used to sync their stock against a cash register cloud solution. The stock issues were related to this, so it wasn't Prestashop fault! 1 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted April 28, 2022 Share Posted April 28, 2022 14 minutes ago, Mathilde B. said: I'm hosting, & no Varnish! But nevermind, it was my client's fault. They didn't made me aware of some plugin used to sync their stock against a cash register cloud solution. The stock issues were related to this, so it wasn't Prestashop fault! good catch, I'm sure that was driving you crazy.....looool 1 Link to comment Share on other sites More sharing options...
Mathilde B. Posted April 28, 2022 Author Share Posted April 28, 2022 1 minute ago, El Patron said: good catch, I'm sure that was driving you crazy.....looool Sure thing, they were calling me for days, saying "the website is going crazy!" thinking it was all my fault. Glad I finally found the underlying issue! Problem solved! Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted April 28, 2022 Share Posted April 28, 2022 Just now, Mathilde B. said: Sure thing, they were calling me for days, saying "the website is going crazy!" thinking it was all my fault. Glad I finally found the underlying issue! Problem solved! that's called billable hours that they will understand and pay. 1 Link to comment Share on other sites More sharing options...
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