Active Digital Posted March 31, 2022 Share Posted March 31, 2022 Hello Community, I have prestashop 1.7.8.5 with LeoTheme Auros. My issue is there is noway to switch from simple product to product with variations in my backend, and even for the products I already added in the past I can't edit the features and attributes. Please watch the video (It's more precise) I sent to my theme providers hoping they can help because I still have some days left in my maintenance contract. Do you have any idea on how we can fix that ? Thank you in advance guys. Link to comment Share on other sites More sharing options...
endriu107 Posted March 31, 2022 Share Posted March 31, 2022 What PHP version you have? Did you check browser console is there any errors? Link to comment Share on other sites More sharing options...
Active Digital Posted March 31, 2022 Author Share Posted March 31, 2022 Hi thank you for your answer. I have php 7.4 I tried browser consol but I don't think the errors match the problem. Image bellow Thanks in advance. Link to comment Share on other sites More sharing options...
Ress Posted March 31, 2022 Share Posted March 31, 2022 It seems to be a js error, as it behaves. But it's hard for anyone to figure it out without looking exactly. Have you installed or updated any module recently? Link to comment Share on other sites More sharing options...
Active Digital Posted April 8, 2022 Author Share Posted April 8, 2022 Hi, sorry for the late answer, I work only ones a week for this client, well no I didn't update any module, the new installations I made are the Google tag manager CGC and Google merchant that I deleted after. I don't think those modules can affect this area. Any other suggestions Guys, I can't add new products, it's really annoying not to know what to do in this situation. thanks in advance and best regards Link to comment Share on other sites More sharing options...
ComGrafPL Posted April 8, 2022 Share Posted April 8, 2022 58 minutes ago, Active Digital said: Hi, sorry for the late answer, I work only ones a week for this client, well no I didn't update any module, the new installations I made are the Google tag manager CGC and Google merchant that I deleted after. I don't think those modules can affect this area. Any other suggestions Guys, I can't add new products, it's really annoying not to know what to do in this situation. thanks in advance and best regards Try with some solutions from here: Link to comment Share on other sites More sharing options...
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