Prestashop 1.7.7.8 - Problem with product images - Shown correctly everywhere, just one shown in product page.

[LorenzoTurci]

Goodmorning community of Prestashop. 

I would like to make a question, hoping that someone has already faced a problem like this  🙏

I am managing a Prestashop website in the 1.7.7.8 version. 
It's a clean installation where i migrated data from our old website (in the 1.6.1. if i'm not wrong) . 

Everything works perfectly, and the migration has been a succes. 
The site worked fine and we developed it in test ambient during 2 months;  Then after applying some modification, we faced a strange problem.

All the images of the website are working fine, except for the product images. 

I'll try to be clearer : 

1) I See correctly all the images in the backoffice, for every product.

2) I see correctly all the thumbnails and other images OUTSIDE the product page

3) when i'm in the product page, is it shown just ONE image, that can't be changed by the user. 

4) Product page images have always worked fine; i mean, when a product had 4 images, the 4 images were shown correctly in the left.

Now the situation is like this 

 

And this is the product page of the Product X 

Someone knows what could be happened ? Someone knows what could be the origin of the issue? 

I already regenerated the .htacces file and all the thumbnails, but nothing changed for the product page images. 

thank you in advance!

Edited December 29, 2021 by LorenzoTurci (see edit history)

[ComGrafPL]

Do you have any modules from old PS version installed, that manage images?

Whats your PHP version?

Can you link your store?

[LorenzoTurci]

22 minutes ago, ComGrafPL said:

Do you have any modules from old PS version installed, that manage images?

Whats your PHP version?

Can you link your store?

Thanks for the answer ! 

No, my modules are all installed in the new version, and the PHP i'm using is the 7.2 

I'll send you the link 👍