Erreur connexion ADDON impossible

[pokerman]

Bonjour à tous, depuis cet après midi, impossible de me connecter sur L'addon depuis le BackOffice Prestashop
L'identifiant et le mot de passessont bons, pour être certain, même après modification du mot de passe
J'arrive à me connecter sur mon compte Prestashop ADDS

Mais lorsque je tente de me connecter depuis le Backoffice J'obtiens l'erreur dans le prod.log

[2021-09-23 xxxxxxx] security.DEBUG: Read existing security token from the session. {"key":"_security_main","token_class":"Symfony\\Component\\Security\\Core\\Authentication\\Token\\UsernamePasswordToken"} []
[2021-09-23 xxxxxxx] security.DEBUG: User was reloaded from a user provider. {"provider":"PrestaShopBundle\\Security\\Admin\\EmployeeProvider","username":"[email protected]"} []
[2021-09-23 xxxxxxx] app.ERROR: Data from PrestaShop Addons is invalid, and cannot fallback on cache.  {"exception":"Server error response [url] https://api-addons.prestashop.com?format=json&iso_lang=fr&iso_code=FR&version=1.7.7.8&shop_url=http%3A%2F%2Fwww.xxxx.com&method=listing&action=customer&username=xxxxxx%40mail.com&password=xxxxxxxxxx [status code] 500 [reason phrase] Internal Server Error"} []
[2021-09-23 xxxxxxx] security.DEBUG: Stored the security token in the session. {"key":"_security_main"} []
 [2021-09-23 xxxxxxx] request.INFO: Matched route "admin_module_manage". {"route":"admin_module_manage","route_parameters":{"category":null,"keyword":null,"_controller":"PrestaShopBundle\\Controller\\Admin\\Improve\\ModuleController::manageAction","_legacy_controller":"AdminModulesManage","_legacy_link":["AdminModulesManage","AdminModulesSf"],"_route":"admin_module_manage"},"request_uri":"https://www.xxxxxxx.com/index.php/improve/modules/manage?_token=xcxcxcxcxcxcx8j0Hq3Lxcxcxe2W-UAOcxfeKx_eiYK0","method":"GET"} []
[2021-09-23 xxxxxxx]security.DEBUG: Read existing security token from the session. {"key":"_security_main","token_class":"Symfony\\Component\\Security\\Core\\Authentication\\Token\\UsernamePasswordToken"} []
[2021-09-23 xxxxxxx]security.DEBUG: User was reloaded from a user provider. {"provider":"PrestaShopBundle\\Security\\Admin\\EmployeeProvider","username":"XXXX.mail.com"} []
[2021-09-23 xxxxxxx] app.ERROR: Data from PrestaShop Addons is invalid, and cannot fallback on cache.  {"exception":"Server error response [url] https://api-addons.prestashop.com?format=json&iso_lang=fr&iso_code=FR&version=1.7.7.8&shop_url=http%3A%2F%2Fwww.xxx.com&method=listing&action=customer&username=XXXX%40mail.com&password=xxxxxxxxxxx [status code] 500 [reason phrase] Internal Server Error"} []
[2021-09-23 xxxxxxx] security.DEBUG: Stored the security token in the session. {"key":"_security_main"} []

Ce qui est bizzare c'est qu'avec un autre identifiant et mot de passe d'un autre compte, j'arrive à me connecter sans erreur depuis mon Back office

 

Edited September 23, 2021 by pokerman (see edit history)