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Customers report of basket issues on 1.6.1


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Hi,

We have had several reports of registered users having issues of their basket items disappearing when adding more items. We are recommending they clear their cache but are concerned that others are not reporting issues and therefore bouncing at this stage.

Has anyone else had this issue and can recommend a solution please?

Many thanks,

Simon

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many over the years have reported this type of issue. 

you will need to provide a lot more information for anyone to have a chance to solve.

your domain

php level

full ps version

have you been able to recreate?

 

because you are on old PS version, it's possible your hosting changed your php level...that will break things

 

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