avariety Posted February 26, 2021 Share Posted February 26, 2021 (edited) I cannot login to the admin of my Prestashop website. I am using Hostgator for over 3 years and never had this issue. Hostgator is telling me that I need to contact Prestashop. I login in the Cpanel of Hostgator and rest password but when I tried to login to the Admin nothing happen. I tried resetting my password from the Admin area and got this error message "There is one error. An error occurred while attempting to change your password". Edited February 26, 2021 by avariety Add more details (see edit history) Link to comment Share on other sites More sharing options...
musicmaster Posted February 27, 2021 Share Posted February 27, 2021 Two things: - check whether this is the "admin login loop" (there are dozens of forum posts about that) - enable debug mode to see whether there is an error Link to comment Share on other sites More sharing options...
avariety Posted February 27, 2021 Author Share Posted February 27, 2021 Where do I go to find the debug mode? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now