Lester2 Posted January 12, 2021 Share Posted January 12, 2021 Hello, The Customer Reassurance module is great, but I would like to expand the number of blocks with i.e. 5. The module recommend 3 blocks at maximum, but it does not allow to add more than 3 in my case. When I add 1 block then nothing happens. I tried to add an extra row in direct in mysql or digged in the code. Couldn't find it to work. Should be an easy adjustment?! Link to comment Share on other sites More sharing options...
elburgl69 Posted January 13, 2021 Share Posted January 13, 2021 The results are cached in getWidgetVariables(). Try clearing the Cache. Alternatively: in the code there is no limit. Perhaps your template limits the amount to 3? Look in <documentroot>/themes/<yourtemplate>/modules/blockreassurance/views/template/hook/blockreassurance.tpl Rg, Leo Link to comment Share on other sites More sharing options...
Prestachamps Posted January 13, 2021 Share Posted January 13, 2021 Hi, try enabling the debug mode and then adding the 4th one, as most probably there is an error which is preventing the 4th item to be added. Or you can reset the module and try adding it after the reset. Kind regards, Leo Link to comment Share on other sites More sharing options...
Lester2 Posted January 13, 2021 Author Share Posted January 13, 2021 4 hours ago, elburgl69 said: The results are cached in getWidgetVariables(). Try clearing the Cache. Alternatively: in the code there is no limit. Perhaps your template limits the amount to 3? Look in <documentroot>/themes/<yourtemplate>/modules/blockreassurance/views/template/hook/blockreassurance.tpl Rg, Leo Thanks...but had no succes! Link to comment Share on other sites More sharing options...
Lester2 Posted January 13, 2021 Author Share Posted January 13, 2021 (edited) 9 hours ago, Leo @ Prestachamps said: Hi, try enabling the debug mode and then adding the 4th one, as most probably there is an error which is preventing the 4th item to be added. Or you can reset the module and try adding it after the reset. Kind regards, Leo I reset it on a live environment, but now I can't change the default sample blocks Thank god for back-ups. I think it has a bug when updating with the new customer reassurance module. Edited January 13, 2021 by Lester2 (see edit history) Link to comment Share on other sites More sharing options...
Prestachamps Posted January 13, 2021 Share Posted January 13, 2021 Hi, in this case it must be some errors there, probably caused by other module or database structure. If you are enabling the debug mode, do you have any errors in the module when adding the new item or saving it? Kind regards, Leo Link to comment Share on other sites More sharing options...
Lester2 Posted January 13, 2021 Author Share Posted January 13, 2021 2 hours ago, Leo @ Prestachamps said: Hi, in this case it must be some errors there, probably caused by other module or database structure. If you are enabling the debug mode, do you have any errors in the module when adding the new item or saving it? Kind regards, Leo I will try to debug in the night and will report if there are any errors. Thanks for helping out. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted January 13, 2021 Share Posted January 13, 2021 the customer assurance module is first thing I rip out of prestashop looool I suppose it depends on your product vertical, then I suppose 'fast/free shipping' might make sense. What infos are you trying to convey? Maybe there other better places to show build assurance. We have a rule in our agency, if it looks like native PS (BLOCK ASSUANCE) upgrade it....or remove it.... Before using those native 'free features', make sure to see how your competitors provide assurance...and just do that but better. Link to comment Share on other sites More sharing options...
Lester2 Posted January 13, 2021 Author Share Posted January 13, 2021 9 minutes ago, El Patron said: the customer assurance module is first thing I rip out of prestashop looool I suppose it depends on your product vertical, then I suppose 'fast/free shipping' might make sense. What infos are you trying to convey? Maybe there other better places to show build assurance. We have a rule in our agency, if it looks like native PS (BLOCK ASSUANCE) upgrade it....or remove it.... Before using those native 'free features', make sure to see how your competitors provide assurance...and just do that but better. shipping time free shipping above... return policy pay later rating chat with us I will look for errors first and maybe remove module entirely and install again. Link to comment Share on other sites More sharing options...
Lester2 Posted January 14, 2021 Author Share Posted January 14, 2021 Debug mode will not show in the customer reassurance module. I will try to find a workaround, but it is not a must have more should have. Link to comment Share on other sites More sharing options...
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