OKCreate r Posted December 30, 2020 Share Posted December 30, 2020 If anyone can offer help in a simple way, I am a novice and not technically fluent. I uninstalled Prestashop from a and reinstalled Prestashop on a newly created subdomain that is a subdomain.roodomain When I go to load the admin page, I am able to login and then it just loads a blank page. Can someone help with a step-by-step of how I could possibly fix this? Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted December 30, 2020 Share Posted December 30, 2020 best way is to clean out all the files in subdomain and start over..... Link to comment Share on other sites More sharing options...
OKCreate r Posted December 30, 2020 Author Share Posted December 30, 2020 This is the subdomain. Should I delete all of these? Thanks! Link to comment Share on other sites More sharing options...
OKCreate r Posted January 2, 2021 Author Share Posted January 2, 2021 I started completely over. I uninstalled Prestashop. Deleted all files in that subdomain. Deleted the subdomain. Added the subdomain back. Created an SSL certificate for it. Installed Prestashop and had the exact same results. Link to comment Share on other sites More sharing options...
CBLBTL Posted January 2, 2021 Share Posted January 2, 2021 Your PHP ver? Link to comment Share on other sites More sharing options...
OKCreate r Posted January 2, 2021 Author Share Posted January 2, 2021 Where can I find that? Link to comment Share on other sites More sharing options...
OKCreate r Posted January 2, 2021 Author Share Posted January 2, 2021 7.3.6 Link to comment Share on other sites More sharing options...
CBLBTL Posted January 2, 2021 Share Posted January 2, 2021 https://devdocs.prestashop.com/1.7/basics/installation/system-requirements/ It is OK Link to comment Share on other sites More sharing options...
CBLBTL Posted January 2, 2021 Share Posted January 2, 2021 Someone has the same problem - try PHP 7.4 Link to comment Share on other sites More sharing options...
OKCreate r Posted January 2, 2021 Author Share Posted January 2, 2021 I don't know how to upgrade my website to a different version of PHP Link to comment Share on other sites More sharing options...
CBLBTL Posted January 2, 2021 Share Posted January 2, 2021 Ask your hosting. Link to comment Share on other sites More sharing options...
OKCreate r Posted January 2, 2021 Author Share Posted January 2, 2021 I figured it out!!! thank you for your help! It is working! Link to comment Share on other sites More sharing options...
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