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Why can't PrestashopAddons modules return?

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I have made a purchase of a module that in its description indicated that it imported JSON files, when buying and using it I verified that it was not valid for all JSON, a big surprise, after trying to fix it with the developer "Community developer" tells me that I will not be able to import it.

In prestashopAddons they do not make refunds, talk to who you talk to, it is impossible, I just want to inform the whole community of this event so that you do not buy relying on the descriptions or even the developer's responses, I could attach their monkey responses to which nobody help or guide

PrestashopAddons is already down enough for these bad practices to end up discrediting this platform. Just in case, be careful and do not use prestashopAddons in your purchases of modules because they do not allow you to exercise your rights as a consumer

TODAY IS 19/11/2020

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