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Addons customers and contributors, submit your suggestions and inquiries to the Addons marketplace team. This forum does not provide individual support: use the form “Contact the Developers” from the PrestaShop Addons page of your module or theme.

Explore Questions

  1. Purchase error in prestashop addons

    Asked by ZaGaM,

    0 votes
    0 answers

  2. Sellers API Addons Prestashop

    Asked by Luis Seidel,

    0 votes
    0 answers

  3. MigrationPro addon is a scam

    Asked by shadi1989,

    0 votes
    0 answers

  4. Lost sale & support message after maintenance June 9

    Asked by globosoftware.net,

    0 votes
    2 answers

  5. Shipping different Courier

    Asked by indolestudio,

    0 votes
    0 answers

543 questions in this forum

  1. Major security issues with few modules and themes.

    Asked by Antoine F,

    0 votes
    1 answer

  2. [Security Update] Abandoned Cart Reminder Pro module

    Asked by Antoine F,

    0 votes
    0 answers

  3. Purchase error in prestashop addons

    Asked by ZaGaM,

    0 votes
    0 answers

  4. Sellers API Addons Prestashop

    Asked by Luis Seidel,

    0 votes
    0 answers

  5. Awaiting Validation

    Asked by neural,

    0 votes
    7 answers

  6. MigrationPro addon is a scam

    Asked by shadi1989,

    0 votes
    0 answers

  7. Lost sale & support message after maintenance June 9

    Asked by globosoftware.net,

    0 votes
    2 answers

  8. Shipping different Courier

    Asked by indolestudio,

    0 votes
    0 answers

  9. Modulo Ufficiale Conformità GDPR by PrestaShop (1.5 & 1.6)

    Asked by immagine123,

    0 votes
    1 answer

  10. La Poste annonce la fin de Expeditor Inet au profit de Coliship, quid du module?

    Asked by lucho69,

    0 votes
    0 answers

  11. Delay withdraw funds from PrestaShop Addons

    Asked by Prestapro LTD,

    1 vote
    0 answers

  12. No recibo respuesta de los mensajes de mi area privada.

    Asked by victorag25,

    0 votes
    0 answers

  13. Total drop sales in PrestaShop Addons - decrease in 4-5 times

    Asked by Prestapro LTD,

    0 votes
    0 answers

  14. Prestashop addons is a scam

    Asked by ilouie,

    0 votes
    4 answers

  15. MENU WITH POP-UP Preview photo

    Asked by BELPIXEL,

    0 votes
    0 answers

  16. The list of products in the category "Email Templates" on PSaddons site is empty

    Asked by ixt,

    0 votes
    0 answers

  17. What is this for a supplier

    Asked by MacRoy,

    0 votes
    0 answers

  18. Problems with Seller Account - Creating invoice

    Asked by piribipipi,

    0 votes
    0 answers

  19. Module licences

    Asked by David,

    0 votes
    1 answer

  20. The state of paid modules for Prestashop 1.7

    Asked by TC!!,

    0 votes
    10 answers

  21. PrestaShop Addons Website Not Accepting Credit Cards

    Asked by Xavier_3D,

    0 votes
    1 answer

  22. Return module

    Asked by Budrys,

    0 votes
    2 answers

  23. Addon SCAM and Prestashop bad customer service

    Asked by borisprado,

    0 votes
    0 answers

  24. When you buy a module on the prestashop store is it riquired to work with all other third party modules?

    Asked by TCS,

    0 votes
    6 answers

  25. Module Buddy is a SCAM Site!!

    Asked by motion2082,

    0 votes
    1 answer

  26. bill payment withdrawn from my credit card

    Asked by Şahin YILDIZ,

    0 votes
    3 answers

  27. Faceted search A nightly rebuild is recommended.

    Asked by Saeid,

    0 votes
    0 answers

  28. [solved]How to contact PS support directly?

    Asked by Zeryk,

    0 votes
    4 answers

  29. Awaiting Validation

    Asked by Berlindoor,

    0 votes
    3 answers

  30. Add on ticket

    Asked by mgerber,

    0 votes
    1 answer

  31. There is not any customer protection service

    Asked by angelll,

    0 votes
    9 answers

  32. Add-ons on several domains

    Asked by pavol,

    0 votes
    3 answers

  33. is there prestashop guys manager the addons market ? i bought the moudles but can't contact them

    Asked by cool cellphone case,

    0 votes
    2 answers

  34. Order #669800

    Asked by chronicrd,

    0 votes
    2 answers

  35. Faceted Search Module, a suggest for developers: this module should work on every product listing pg

    Asked by JoeSchiaffi,

    0 votes
    0 answers

  36. Can I be refunded for theme?

    Asked by xoping.pt,

    0 votes
    1 answer

  37. Free FAQ module for PrestaShop 1.6

    Asked by Es Club Shop,

    0 votes
    0 answers

  38. PS&More module for PrestaShop 1.7

    Asked by betyonfire,

    0 votes
    0 answers

  39. Withdrawal request from seller account

    Asked by bellini13,

    0 votes
    25 answers

  40. 1-Click Upgrade for 1.7

    Asked by whoey,

    0 votes
    3 answers

  41. Selling Module on my website

    Asked by globosoftware.net,

    0 votes
    3 answers

  42. Paypal Email Configure your firewall settings before October 2017

    Asked by ZiggyDooCatBoutique,

    0 votes
    6 answers

  43. hook Contact Block to displayTop

    Asked by tejviksoft,

    0 votes
    0 answers

  44. Refund addon Module

    Asked by leungda,

    0 votes
    8 answers

  45. What to do if a module developer does not respond?

    Asked by NilsvanDoorn,

    0 votes
    8 answers

  46. ZEN option, Premium support and pricing model

    Asked by Tung at RockPOS.com,

    0 votes
    12 answers

  47. USPS All-In-One Premium Module

    Asked by static99899,

    0 votes
    3 answers

  48. Prestashop cdiscount module

    Asked by safa,

    0 votes
    1 answer

  49. Forced to buy modules to trial them?

    Asked by Zedster,

    0 votes
    2 answers

  50. Can't log in to addins.prestashop.com

    Asked by Kickstar,

    0 votes
    3 answers

  51. What to do after our module/addons is approved at technical part.

    Asked by kaappiil@gmail.com,

    0 votes
    1 answer

  52. No reply from developer/how to get a refund?

    Asked by iarts,

    0 votes
    7 answers

  53. Problem from Prestashop official addon!

    Asked by yifeilyf,

    0 votes
    1 answer

  54. Got rejected on uploading new module to Addon Store - Limit ONLY 2 override files is max

    Asked by globosoftware.net,

    0 votes
    4 answers

  55. I'm very disappointed

    Asked by newrange,

    0 votes
    1 answer

  56. What steps to follow if a premium module doesn't work?

    Asked by bitpixel,

    0 votes
    3 answers

  57. Too difficult to buy themes on PrestaShop Addons Marketplace

    Asked by bs135,

    0 votes
    3 answers

  58. Adding HTML to product pages

    Asked by nataliabarba,

    0 votes
    5 answers

  59. Module fidélisation client

    Asked by Beltech,

    0 votes
    0 answers

  60. Very bad Prestashop service !

    Asked by Kimberley123,

    0 votes
    6 answers

  61. No support at all, would like to ask for money back

    Asked by numaphon@gmail.com,

    0 votes
    1 answer

  62. Submit module Integration Fund

    Asked by rafapas22,

    1 vote
    5 answers

  63. module ja marketplace les email ne s'envoi pas au vendeur

    Asked by sakoray,

    0 votes
    1 answer

  64. Give back money thieves for Amazon Marketplace

    Asked by roman.b,

    0 votes
    3 answers

  65. Module not working, Refund request no reply, support unable to solve the problem

    Asked by Tayo,

    0 votes
    10 answers

  66. Plugivery API?

    Asked by noodles57,

    0 votes
    0 answers

  67. Module falsely advertised, can't get reply from developers

    Asked by cctvshop105,

    0 votes
    4 answers

  68. issue, submitting my module zip file

    Asked by dvd b,

    0 votes
    0 answers

  69. 45 days to withdraw the funds

    Asked by Kijam López,

    0 votes
    2 answers

  70. Does anybody actually work at Prestashop?

    Asked by coreygun,

    0 votes
    16 answers

  71. PrestaShop addons cookies problem

    Asked by Dreamtheme,

    0 votes
    3 answers

  72. Sagepay go refund

    Asked by tmdesigns,

    0 votes
    0 answers

  73. Issue Refund To Customer. Below Cashable Amount

    Asked by loggster,

    0 votes
    0 answers

  74. [addons validation] Problem with validator tool and Addon Validation team on PS 1.7

    Asked by globosoftware.net,

    0 votes
    3 answers

  75. Not refund made from development module because of two modules installed

    Asked by jbeltran,

    0 votes
    1 answer

  76. Mise en ligne Devis, Accepation, Payement

    Asked by catroues,

    0 votes
    1 answer

  77. No reply from PrestaShop developer. How to get support or refund

    Asked by Radi,

    0 votes
    4 answers

  78. Customer Service Complaint via Prestashop and Amazon Marketplace Author

    Asked by roman.b,

    0 votes
    6 answers

  79. Expertise ranking: how to lose Superhero level in just one week

    Asked by ThemeBooster,

    0 votes
    2 answers

  80. Error while trying to add a module to prestashop addons

    Asked by mr_mat,

    0 votes
    1 answer

  81. Why can't I get my "Theme"?

    Asked by IsaakGold,

    0 votes
    2 answers

  82. Can not install downloaded module

    Asked by KasperR90,

    0 votes
    17 answers

  83. [addons validation] The use of function base64_encode() is forbidden

    Asked by bellini13,

    0 votes
    7 answers

  84. 2 Paid Modules Not Working, No Response From Developers

    Asked by Peepers,

    0 votes
    5 answers

  85. Devolución de un tema

    Asked by Biosercorp,

    0 votes
    0 answers

  86. What happened with the kind of seller?

    Asked by bao nam,

    0 votes
    2 answers

  87. I have not received an activation link

    Asked by ixman2000,

    0 votes
    5 answers

  88. the leostyle theme some bugs of My order is #208707 for after sale

    Asked by jasonli,

    0 votes
    4 answers

  89. modul upgrade and install

    Asked by rrd,

    0 votes
    1 answer

  90. I bought a module in addons but download does not work

    Asked by Vegaanders,

    0 votes
    2 answers

  91. Squareup addon

    Asked by cafejoya,

    0 votes
    1 answer

  92. angry

    Asked by albarelys,

    0 votes
    11 answers

  93. About Presta Forum GP module

    Asked by chti56,

    0 votes
    1 answer

  94. paid for theme but does not work

    Asked by pyrotech,

    0 votes
    1 answer

  95. Template, modules and store Prestashop

    Asked by BlackB,

    0 votes
    2 answers

  96. Cannot submit a module to validate

    Asked by Tung at RockPOS.com,

    0 votes
    5 answers

  97. Return an add-on

    Asked by mandalasport,

    0 votes
    0 answers

  98. Superhero or Captain, what is taken into account?

    Asked by Tung at RockPOS.com,

    0 votes
    0 answers

  99. Lots of Core Modules needing to be updated

    Asked by DavidCBL,

    0 votes
    6 answers

  100. Addons Validator down

    Asked by yesdev,

    0 votes
    2 answers
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