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Addons customers and contributors, submit your suggestions and inquiries to the Addons marketplace team. This forum does not provide individual support: use the form “Contact the Developers” from the PrestaShop Addons page of your module or theme.

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533 questions in this forum

  1. Major security issues with few modules and themes.

    Asked by Antoine F,

    0 votes
    1 answer

  2. [Security Update] Abandoned Cart Reminder Pro module

    Asked by Antoine F,

    0 votes
    0 answers

  3. PrestaShop Addons Website Not Accepting Credit Cards

    Asked by Xavier_3D,

    0 votes
    1 answer

  4. Return module

    Asked by Budrys,

    0 votes
    2 answers

  5. Addon SCAM and Prestashop bad customer service

    Asked by borisprado,

    0 votes
    0 answers

  6. Prestashop addons is a scam

    Asked by ilouie,

    0 votes
    3 answers

  7. When you buy a module on the prestashop store is it riquired to work with all other third party modules?

    Asked by TCS,

    0 votes
    6 answers

  8. Module Buddy is a SCAM Site!!

    Asked by motion2082,

    0 votes
    1 answer

  9. bill payment withdrawn from my credit card

    Asked by Şahin YILDIZ,

    0 votes
    3 answers

  10. Faceted search A nightly rebuild is recommended.

    Asked by Saeid,

    0 votes
    0 answers

  11. [solved]How to contact PS support directly?

    Asked by Zeryk,

    0 votes
    4 answers

  12. Awaiting Validation

    Asked by Berlindoor,

    0 votes
    3 answers

  13. Add on ticket

    Asked by mgerber,

    0 votes
    1 answer

  14. There is not any customer protection service

    Asked by angelll,

    0 votes
    9 answers

  15. Add-ons on several domains

    Asked by pavol,

    0 votes
    3 answers

  16. is there prestashop guys manager the addons market ? i bought the moudles but can't contact them

    Asked by cool cellphone case,

    0 votes
    2 answers

  17. Order #669800

    Asked by chronicrd,

    0 votes
    2 answers

  18. Faceted Search Module, a suggest for developers: this module should work on every product listing pg

    Asked by JoeSchiaffi,

    0 votes
    0 answers

  19. Can I be refunded for theme?

    Asked by xoping.pt,

    0 votes
    1 answer

  20. Free FAQ module for PrestaShop 1.6

    Asked by Es Club Shop,

    0 votes
    0 answers

  21. PS&More module for PrestaShop 1.7

    Asked by betyonfire,

    0 votes
    0 answers

  22. Withdrawal request from seller account

    Asked by bellini13,

    0 votes
    25 answers

  23. 1-Click Upgrade for 1.7

    Asked by whoey,

    0 votes
    3 answers

  24. Selling Module on my website

    Asked by globosoftware.net,

    0 votes
    3 answers

  25. Paypal Email Configure your firewall settings before October 2017

    Asked by ZiggyDooCatBoutique,

    0 votes
    6 answers

  26. hook Contact Block to displayTop

    Asked by tejviksoft,

    0 votes
    0 answers

  27. Refund addon Module

    Asked by leungda,

    0 votes
    8 answers

  28. What to do if a module developer does not respond?

    Asked by NilsvanDoorn,

    0 votes
    8 answers

  29. ZEN option, Premium support and pricing model

    Asked by Tung at RockPOS.com,

    0 votes
    12 answers

  30. USPS All-In-One Premium Module

    Asked by static99899,

    0 votes
    3 answers

  31. Prestashop cdiscount module

    Asked by safa,

    0 votes
    1 answer

  32. Forced to buy modules to trial them?

    Asked by Zedster,

    0 votes
    2 answers

  33. Can't log in to addins.prestashop.com

    Asked by Kickstar,

    0 votes
    3 answers

  34. Awaiting Validation

    Asked by neural,

    0 votes
    4 answers

  35. What to do after our module/addons is approved at technical part.

    Asked by kaappiil@gmail.com,

    0 votes
    1 answer

  36. No reply from developer/how to get a refund?

    Asked by iarts,

    0 votes
    7 answers

  37. Problem from Prestashop official addon!

    Asked by yifeilyf,

    0 votes
    1 answer

  38. Got rejected on uploading new module to Addon Store - Limit ONLY 2 override files is max

    Asked by globosoftware.net,

    0 votes
    4 answers

  39. I'm very disappointed

    Asked by newrange,

    0 votes
    1 answer

  40. What steps to follow if a premium module doesn't work?

    Asked by bitpixel,

    0 votes
    3 answers

  41. Too difficult to buy themes on PrestaShop Addons Marketplace

    Asked by bs135,

    0 votes
    3 answers

  42. Adding HTML to product pages

    Asked by nataliabarba,

    0 votes
    5 answers

  43. Module fidélisation client

    Asked by Beltech,

    0 votes
    0 answers

  44. Very bad Prestashop service !

    Asked by Kimberley123,

    0 votes
    6 answers

  45. No support at all, would like to ask for money back

    Asked by numaphon@gmail.com,

    0 votes
    1 answer

  46. Submit module Integration Fund

    Asked by rafapas22,

    0 votes
    5 answers

  47. module ja marketplace les email ne s'envoi pas au vendeur

    Asked by sakoray,

    0 votes
    1 answer

  48. Give back money thieves for Amazon Marketplace

    Asked by roman.b,

    0 votes
    3 answers

  49. Module not working, Refund request no reply, support unable to solve the problem

    Asked by Tayo,

    0 votes
    10 answers

  50. Plugivery API?

    Asked by noodles57,

    0 votes
    0 answers

  51. Module falsely advertised, can't get reply from developers

    Asked by cctvshop105,

    0 votes
    4 answers

  52. issue, submitting my module zip file

    Asked by dvd b,

    0 votes
    0 answers

  53. 45 days to withdraw the funds

    Asked by Kijam López,

    0 votes
    2 answers

  54. Does anybody actually work at Prestashop?

    Asked by coreygun,

    0 votes
    16 answers

  55. PrestaShop addons cookies problem

    Asked by Dreamtheme,

    0 votes
    3 answers

  56. Sagepay go refund

    Asked by tmdesigns,

    0 votes
    0 answers

  57. Issue Refund To Customer. Below Cashable Amount

    Asked by loggster,

    0 votes
    0 answers

  58. [addons validation] Problem with validator tool and Addon Validation team on PS 1.7

    Asked by globosoftware.net,

    0 votes
    3 answers

  59. Not refund made from development module because of two modules installed

    Asked by jbeltran,

    0 votes
    1 answer

  60. Mise en ligne Devis, Accepation, Payement

    Asked by catroues,

    0 votes
    1 answer

  61. No reply from PrestaShop developer. How to get support or refund

    Asked by Radi,

    0 votes
    4 answers

  62. Customer Service Complaint via Prestashop and Amazon Marketplace Author

    Asked by roman.b,

    0 votes
    6 answers

  63. Expertise ranking: how to lose Superhero level in just one week

    Asked by ThemeBooster,

    0 votes
    2 answers

  64. Error while trying to add a module to prestashop addons

    Asked by mr_mat,

    0 votes
    1 answer

  65. Why can't I get my "Theme"?

    Asked by IsaakGold,

    0 votes
    2 answers

  66. Can not install downloaded module

    Asked by KasperR90,

    0 votes
    17 answers

  67. [addons validation] The use of function base64_encode() is forbidden

    Asked by bellini13,

    0 votes
    7 answers

  68. 2 Paid Modules Not Working, No Response From Developers

    Asked by Peepers,

    0 votes
    5 answers

  69. Devolución de un tema

    Asked by Biosercorp,

    0 votes
    0 answers

  70. What happened with the kind of seller?

    Asked by bao nam,

    0 votes
    2 answers

  71. I have not received an activation link

    Asked by ixman2000,

    0 votes
    5 answers

  72. the leostyle theme some bugs of My order is #208707 for after sale

    Asked by jasonli,

    0 votes
    4 answers

  73. modul upgrade and install

    Asked by rrd,

    0 votes
    1 answer

  74. I bought a module in addons but download does not work

    Asked by Vegaanders,

    0 votes
    2 answers

  75. Squareup addon

    Asked by cafejoya,

    0 votes
    1 answer

  76. angry

    Asked by albarelys,

    0 votes
    11 answers

  77. About Presta Forum GP module

    Asked by chti56,

    0 votes
    1 answer

  78. paid for theme but does not work

    Asked by pyrotech,

    0 votes
    1 answer

  79. Template, modules and store Prestashop

    Asked by BlackB,

    0 votes
    2 answers

  80. Cannot submit a module to validate

    Asked by Tung at RockPOS.com,

    0 votes
    5 answers

  81. Return an add-on

    Asked by mandalasport,

    0 votes
    0 answers

  82. Superhero or Captain, what is taken into account?

    Asked by Tung at RockPOS.com,

    0 votes
    0 answers

  83. Lots of Core Modules needing to be updated

    Asked by DavidCBL,

    0 votes
    6 answers

  84. Addons Validator down

    Asked by yesdev,

    0 votes
    2 answers

  85. PLEASE GIVE MY MONEY BACK! What happened to Prestashop Team!? why act like cheater?

    Asked by InstaPCB,

    0 votes
    2 answers

  86. Indirizzo IP carrelli abbandonati Ospite non registrato

    Asked by sportime,

    0 votes
    0 answers

  87. Problem Homepage Products Pro

    Asked by koloropresta,

    0 votes
    1 answer

  88. License Policy When a critical add-on turns into Abandonware ?

    Asked by nortonlgn,

    0 votes
    6 answers

  89. Checkout

    Asked by eayuslop,

    0 votes
    1 answer

  90. CallMeBack Module - MIT License

    Asked by 01generator,

    0 votes
    2 answers

  91. Shiptopay module issue

    Asked by nicknic92,

    0 votes
    2 answers

  92. How to update PayPal module up to 3.10.10 version at a cloud store?

    Asked by =Andre=,

    0 votes
    13 answers

  93. Suggestion for module Responsive Instagram Feed

    Asked by ZeroGChamonix,

    0 votes
    3 answers

  94. please delete ... thanks

    Asked by prestamax,

    0 votes
    0 answers

  95. Plannable slider available?

    Asked by kynoconcepts,

    0 votes
    3 answers

  96. Souci avec le module PayPal

    Asked by NicoSynapse,

    0 votes
    0 answers

  97. Suggestion: Addon's Module Allow Visitor to Enlarge Product pics.

    Asked by El Patron,

    0 votes
    1 answer

  98. No aparece formulario de creación de cuenta

    Asked by conchamt,

    0 votes
    0 answers

  99. Addons Contributors FAQ page make FireFox unresponsive.

    Asked by Dreamtheme,

    0 votes
    4 answers

  100. Module not working, still no reply from Prestashop after a week

    Asked by Tayo,

    0 votes
    2 answers
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