Jump to content

Split Orders In Two Randomly


Recommended Posts

I'm using PS

Much of the data in this store has been imported from a store with version

We are seeing that some orders are randomly divided into two, from a single cart and a single payment creates two orders with the same reference but with a different ID.

The only change in every order is the address, previously the phone was not mandatory and now it is.

I attach a screenshot in case I have not explained myself correctly.


If u need more info feel to answer.


Thanks in advance.


Share this post

Link to post
Share on other sites

I suspect there is something wrong with the way you set up the carriers. 

 - Are you sure you didn't assign carriers to the individual products?

- you say this is random. But is it really so? If you make two orders with the same products, are they split the same way?

 - if it is not random my suspicion would be that the products are in a different weight or price class and the split happens along those lines.

 - can you show a screendump of your carrier setup?

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More