Mircea Zaharia Posted March 8, 2020 Share Posted March 8, 2020 Hi, Please help me with my situation : I can't access my site www.caza.ro and neither the admin page. I received error http 500 (like in the picture) and I found the attached error log in admin folder. Thank you error_log (5) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted March 8, 2020 Share Posted March 8, 2020 Hi, you will need to enable ps debug mode via hosting file editor or ftp, this will expose the underlying error. search on that for fix and let us know learn more here Link to comment Share on other sites More sharing options...
Mircea Zaharia Posted March 9, 2020 Author Share Posted March 9, 2020 Hi, I succeeded to enable debug mode and everything was back to normal until I cleared the cache from back end. Now when I try to access www.caza.ro I obtain the message attached. Link to comment Share on other sites More sharing options...
Mircea Zaharia Posted March 9, 2020 Author Share Posted March 9, 2020 And when I try to access the back end I obtain the error attached Eroare 2.txt Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted March 9, 2020 Share Posted March 9, 2020 please don't post images of error, our next logical step is to copy error and search, with image that is not possible, also on 2nd error do the same Link to comment Share on other sites More sharing options...
Mircea Zaharia Posted March 10, 2020 Author Share Posted March 10, 2020 This is the error displayed when I access www.caza.ro and error 2 is when I access admin. eroare.txt eroare 2.txt Link to comment Share on other sites More sharing options...
Mircea Zaharia Posted March 14, 2020 Author Share Posted March 14, 2020 I solved the problem changing the php version in 7.1 1 Link to comment Share on other sites More sharing options...
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