kdash1228 Posted February 29, 2020 Share Posted February 29, 2020 (edited) On a previous version of PS, I would receive the "new_order" email template when a customer placed an order. The customer would receive the "order_conf" email template. On PS 1.7.6.2, I am receiving the "order_conf" email template, not the "new_order" template. My email logs do not even show the "new order" email being sent to me either, but it used. How can I change the settings so I receive the "new_order" email template? The "new_order" template is located in the PS_EmailAlerts module. The "order_conf" template is located in the theme's module. SOLVED - For anyone else who may have this problem, I fixed this issue by resetting the Mail Alerts module. It seems that if modules fail after changing the theme, resetting the module sometimes fixes the issue Edited February 29, 2020 by kdash1228 (see edit history) Link to comment Share on other sites More sharing options...
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