ComGrafPL Posted January 8, 2020 Share Posted January 8, 2020 Prestashop facebook pixel issue. I have connected prestashop to facebook pixel. Its on an active on FB. Want it to export products list from presta to FB store. Did all things correctly. 1. Pixel connected - but its gray, saying Not Ready 2. Export CSV - Pixel did not find any products 3. Option on Pixel to check product link to find whats wrong - "Microdata Tags " Products from the site cannot be automatically added to the catalog due to the problems listed below: "A required field is missing: id Products without "id" information can't be uploaded. Please check that this field is included for each product in a separate, labeled column." How to fix it? Any workaround to add that specific microdata, that facebook could verify. I know i can add products manually on FB store but it will take huge amount of time. PS: Im using Presta 1.7.5. Link to comment Share on other sites More sharing options...
LeSchtroumpf Posted February 6, 2020 Share Posted February 6, 2020 Hi, did you find an answer ? I have the same issue... Link to comment Share on other sites More sharing options...
Snippetemotions Posted February 8, 2020 Share Posted February 8, 2020 Good morning I am solving the problem, in the day I will send the solution Link to comment Share on other sites More sharing options...
Snippetemotions Posted February 8, 2020 Share Posted February 8, 2020 Here I am! I solved the problem .. I found a solution .. install the free opengraph module: https://github.com/yusttas/jk_opengraph from your panel, for all options leave the first "Use meta tags". In this way the product id will be caught in order to download the information from PIXEL. https://business.facebook.com/ads/microdata/debug if you check here a link of a product of your website to catch microdata, you will see that it will no longer give any critical error. 1 Link to comment Share on other sites More sharing options...
LeSchtroumpf Posted February 8, 2020 Share Posted February 8, 2020 Hello, i could not install this module. I got the error : "This file does not appear to be a valid module .zip file." Link to comment Share on other sites More sharing options...
Snippetemotions Posted February 8, 2020 Share Posted February 8, 2020 This it's ok! jk_opengraph.zip Link to comment Share on other sites More sharing options...
LeSchtroumpf Posted February 8, 2020 Share Posted February 8, 2020 Thanks. Why do you need a Facebook App IP ? Because i don't have one, i just have a Pixel ID. Link to comment Share on other sites More sharing options...
Snippetemotions Posted February 8, 2020 Share Posted February 8, 2020 Take your pixel ID and insert there..run Link to comment Share on other sites More sharing options...
LeSchtroumpf Posted February 8, 2020 Share Posted February 8, 2020 I still have : A required field is missing: description Products need to have descriptions to run in ads. Include a description for each product in your data feed file and upload it again. Link to comment Share on other sites More sharing options...
madmaxx Posted February 18, 2020 Share Posted February 18, 2020 Someone find solution I have same issue Link to comment Share on other sites More sharing options...
madmaxx Posted February 18, 2020 Share Posted February 18, 2020 Problem with id is fixed but import product is still suspended Link to comment Share on other sites More sharing options...
diondlemarcu Posted April 6, 2020 Share Posted April 6, 2020 (edited) On 1/8/2020 at 10:04 PM, jacekgabor said: Prestashop facebook pixel issue. I have connected prestashop to facebook pixel. Its on an active on FB. Want it to export products list from presta to FB store. Did all things correctly. 1. Pixel connected - but its gray, saying Not Ready 2. Export CSV - Pixel did not find any products 3. Option on Pixel to check product link to find whats wrong - "Microdata Tags " Products from the site cannot be automatically added to the catalog due to the problems Speed Test Scrabble Word Finder Solitaire listed below: "A required field is missing: id Products without "id" information can't be uploaded. Please check that this field is included for each product in a separate, labeled column." How to fix it? Any workaround to add that specific microdata, that facebook could verify. I know i can add products manually on FB store but it will take huge amount of time. PS: Im using Presta 1.7.5. Why do you need a Facebook App IP ? Edited April 6, 2020 by diondlemarcu (see edit history) Link to comment Share on other sites More sharing options...
MariaGracia Posted April 9, 2020 Share Posted April 9, 2020 On 6/4/2020 at 4:57, diondlemarcu said: ¿Por qué necesitas una aplicación IP de Facebook? Hola!! Pudiste resolver? tengo el mismo inconveniente Link to comment Share on other sites More sharing options...
skratchy8817 Posted May 31, 2020 Share Posted May 31, 2020 Installed it but still saying not ready on FB. Please help. Pixel helper shows pixel is active and microdata seems fine. Link to comment Share on other sites More sharing options...
skratchy8817 Posted June 2, 2020 Share Posted June 2, 2020 On 2/8/2020 at 12:52 PM, Snippetemotions said: Take your pixel ID and insert there..run Can you help please, I a installed as instructed but still showing as not ready. Link to comment Share on other sites More sharing options...
MariaGracia Posted June 2, 2020 Share Posted June 2, 2020 A mi me muestra los precios sin IVA. Saben como puedo solucionar esto para que muestre el precio final con impuestos incluidos? Link to comment Share on other sites More sharing options...
Anfuca Posted June 9, 2020 Share Posted June 9, 2020 Para corregir el mensaje de facebook de: "A required field is missing: id Products without "id" information can't be uploaded. Please check that this field is included for each product in a separate, labeled column." Hay que irse al archivo: /themes/classic/templates/catalog/product.tpl E incluir en las primeras líneas, donde están todos los property="product:.....", lo siguiente: <meta property="product:retailer_item_id" content="{$product.id}" /> Saludos 1 Link to comment Share on other sites More sharing options...
Paolo Botta Posted September 8, 2022 Share Posted September 8, 2022 Hi, I’m also experiencing the same problem, I tried to include this line in the product.tpl: <meta property="product:retailer_item_id" content="{$product.id}" /> and yet I keep seeing the same error. Can you help me? Thanks & Kind Regards Link to comment Share on other sites More sharing options...
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