Hi Guys,
I'm having a massive issue getting shipping costs right in the UK.
The way Royal mail works is it's done by size and weight, but there are different services which overlap.
If you look here you can see the Royal Mail size and weight pricing. http://www.royalmail.com/sites/default/files/RM_Our_Prices_OCt2013.pdf
My issue is I created all the different carriers as the different types of postage e.g. Letter, Large Letter, Small Parcels, Medium and the associated weights and costs.
However when I added 4 greeting cards to my basket which don't weigh much and are small in size they should easily fit in a large envelope and go by Royal Mail large letter, however Prestashop adds it up to small parcel so from 90p it then charges them £3 which is crazy. (All max weights and sizes are set in back office)
How does prestashop total up weights and sizes? I've added the size but I cannot work out how Prestashop even comes up with charging £3.
Currently I use prices but the issue with this is I either charge too little or too much which either puts people off or eats in to my profit.
Are there any modules out there to overcome this?
Will the new version of Prestashop 1.6 have more shipping options?
Has anyone else who uses Royal mail found a solution?
I would be very grateful for any assistance.
Cheers,
Andy