I've been having issues upgrading my Prestashop for the past month and I NEED to get my business going again. I'm very disappointed with the technical support right now. About 3 or 4 weeks ago, I was in contact with a Prestashop member to try and debug my errors. He told me that he would pass along my information to technical support and they would handle it. I've requested technical support through the website and emailed the Prestashop member a couple times but nothing. I really hope someone can help me on the forum.
Ok, here's my current situation and timeline:
Originally installed 1.4.4.1
Made some changes, including some custom changes to the core files
decided to upgrade to 1.4.5.1
used to installatron from my host but it really messed things up so I installed a backup
tried to use the autoupgrade but I got an error
manually updated the files to 1.4.5.1
For the most part, everything updated fine with a few errors (couldn't create vouchers and a couple other things)
fully customized my site with several edits to core files to achieve what I wanted without any problems
Found a Forge entry that matched my voucher creation error and a PrestaShop member contacted me and examined my website
Prestashop member informed me that the files were updated but the database was still 1.4.4.1
Since then, I've tried backing everything up and restoring an older version of 1.4.4.1 and then attempting the autoupgrade
I've tried copying over the original 1.4.4.1 files over everything and tried using the autoupgrade with an undefined error
I've tried installing the 0.22 autoupgrade module but it failed with an undefined error
Basically, I'm out of ideas to fix my website and right now it's offline where I can't get any sales. I really need to get this website up and running with proper files and database.
Ideally I would like to just update the database to 1.4.5.1 so that I can use my existing customized files without having to do dozens of hours of work again.
If anyone can help me, it would be VERY much appreciated.
Thanks,
Clinton
www.beautifulstrokes.com