No Option to Add to Cart on Site for Unregistered User

[alisonsheehan]

I have prestashop 1.6 installed on StartLogic. Also installed is Advanced Customization Module.

I have a site with jewelry on it for sale - or it should be.

Option to enable 'guest checkout' is enabled under Preferances, so that users can buy things without registering if they chose.

Problem - if I test as a user who is not registered, I have no option to add to cart.  If I log in, I see add to cart code.

Anyone know if there is another setting on which the preferences setting is dependent or if there is another setting that over-rides if enabled?

 

I am a newbie - but I have the shop up and customizations configured, so I have gotten fairly familiar with the back office.

 

Any ideas appreciated! 

 

[benjamin utterback]

I have prestashop 1.6 installed on StartLogic. Also installed is Advanced Customization Module.

I have a site with jewelry on it for sale - or it should be.

Option to enable 'guest checkout' is enabled under Preferances, so that users can buy things without registering if they chose.

Problem - if I test as a user who is not registered, I have no option to add to cart.  If I log in, I see add to cart code.

Anyone know if there is another setting on which the preferences setting is dependent or if there is another setting that over-rides if enabled?

 

I am a newbie - but I have the shop up and customizations configured, so I have gotten fairly familiar with the back office.

 

Any ideas appreciated! 

 

 

Hello, hello. Thanks for joining the Forum. Do you have a URL? Also, is this the module you are referring to? http://addons.prestashop.com/en/front-office-features-prestashop-modules/6638-advanced-customizations.html

[alisonsheehan]

Thank you for replying so fast!  That is the module, and it is working.

 

Actually, I feel dumb, but I figured out the issue and it was self-inflicted. :  \

 

I disabled the 'visitor' user type.  I thought 'guest' was the same and it sounded redundant to me.  Guess that was wrong!  I just re-enabled visitor and the cart code is back for unregistered users.

 

Always happens, I go ahead and call support, or post a forum topic, and THEN figure out the answer to my issue.  Oh well. 

 

Thank you!

[benjamin utterback]

Thank you for replying so fast!  That is the module, and it is working.

 

Actually, I feel dumb, but I figured out the issue and it was self-inflicted. :  \

 

I disabled the 'visitor' user type.  I thought 'guest' was the same and it sounded redundant to me.  Guess that was wrong!  I just re-enabled visitor and the cart code is back for unregistered users.

 

Always happens, I go ahead and call support, or post a forum topic, and THEN figure out the answer to my issue.  Oh well. 

 

Thank you!

 

That's a good way. It's proactive at least! I'm happy you found the answer. If you have any questions, make a forum thread and send me the link to your post in a PM!  

 

and yes, the solution was in the enabling or disabling of "Customer Groups" 

[alisonsheehan]

Not sure how to mark the title of this to [sOLVED].  Working on it...I did read the rules, just trying to find all the functions. ;  )

[benjamin utterback]

Oh no problem. This should help you. http://www.prestashop.com/forums/topic/123579-solved-how-can-i-mark-a-topic-as-solved/

 

 

I can go ahead and mark it as solved as well. Thanks for the heads up. We should have that in the rules and best practices. I'll make sure we add this to the rules.