Luis22

PrestaHeroes.com, I sent you a private message! Hopefully you can see something that helps me to solve it! Thanks ahead!

Is it possible to send you the link in private? It's a company's website, and I would need to don't make it public for privacy reasons. But I would be happy if you could take a look. I can deactivate the redirection I'm using so you can take a look at the problem. Is it possible? Thanks!

I said that I deactivated just looking for the reason of the malfunction, but Mod_rewrite is activated right know, of course! In Plesk in the Preferred Domain setting I have "none", but I tried using both options, with www and without, and it still does not work. In any case, It's the first time I use Plesk for a client, I'm pretty new with it. All my other websites are in hostings using cPanel, and I have been working with it for more than 15 years. I wonder.. Is there any data in the database that can have something to do wit it? I check shop_ulr and shop parameters, and both are fine!

Yeah, of course, it's enabled. Actually, the website works well in both languages. Because as I told you, the only possible problem that can arise from the redirection I've created in the htaccess, is that when someone tries to get the homepage, he will be redirected to the default language, independently he was navigating in another one. I remember this same issue with another Prestashop I was developing in another domain, while the old Joomla store was in production. When I finally moved the Prestshop to the production domain, I had to install it completely from scratch, and then manually copy all its tables and images, because it was not redirecting properly like now. That's what I'd like to avoid this time and, why I'm asking you if there is something that you know can be generating this issue. Other ideas?

Unfortunately, overriding the Tools.php, switchLanguage() function does not fix the issue. The only thing that works partially, is this redirection I created in the htaccess: RedirectMatch ^/$ /es/ But obviously, when you are in other language, and you click i.e in the logo to go to the homepage, you are redirected to the default language again. I don't know either, if that redirection can harm the purchase process in some way. But at this moment, it's the only solution it solves the problem. Any other idea, especially how and where to see what could be the error? I'm looking into the logs and I can't see any error related to this issue. Thanks ahead!

Unfortunately, overriding the Tools.php, switchLanguage() does not fix the issue. The only thing that works partially, is this redirection I created in the htaccess: RedirectMatch ^/$ /es/ But obviously, when you are in other language, and you click i.e in the logo to go to the homepage, you will be redirected to the default language again. I don't know either, if that redirection can harm the purchase process in some way. But at this moment, it's the only solution it solves the problem. Any other idea, especially how and where to see what could be the error. I'm looking into the logs and I can't see anything. Thanks ahead!

Unfortunately, overriding the Tools.php, switchLanguage() does not fix the issue. The only thing that works partially, is this redirection I created in the htaccess: RedirectMatch ^/$ /es/ But obviously, when you are in other language, and you click i.e in the logo to go to the homepage, you will be redirected to the default language again. I don't know either, if that redirection can harm the purchase process in some way. But at this moment, it's the only solution it solves the problem. Any other idea, especially how and where to see what could be the error. I'm looking into the logs and I can't see anything. Thanks ahead!

Hola, acabo de hacer una migración de una instalación de Prestashop 1.7 desde un cPanel a un Plesk. La web tiene con 2 idiomas, pero al escribir el dominio sin el lenguaje principal en la url, la redirección falla. Es decir, si escribo dominio.com en la barra de direcciones, Prestashop no redirige a https://dominio.com/es/. Como consecuencia, la web muestra un mensaje como que la tienda está en mantenimiento. La web sin embargo funciona creo que perfectamente, aunque no he realizado una compra para determinarlo. Pero si escribo dominio.com/es/ directamente, funciona bien. Entre las cosas que he hecho para intentar solucionar el problema: He regenerado el htaccess, He revisado en la base de datos las rutas en la tabla ps_configuration de Shop y Shop_URL He borrado caches de navegador y de Prestashop, Por supuesto la gente de mi servidor ha revisado todo y no da con nada raro Se han desactivado Firewalls y cualquier tipo de protección en el servidor en la instalación Plesk También se ha desactivado Mod_rewrite por si acaso y no sabemos qué más hacer ya. ¿Alguna idea de porqué puede estar pasando esto y cómo solucionarlo? Gracias por adelantado!

Hi, I migrated a Prestashop 1.7 installation from a cPanel to a Plesk. The website has two languages, but the redirection fails when I write the domain without the primary language in the URL. If I type domain.com in the address bar, Prestashop does not redirect to https://dominio.com/es/. Consequently, the web shows a message that the store is under maintenance. However, the web works fine, although I have yet to make any purchases to check this. But if I type domain.com/en/ directly, it works fine. Among the things I have done to try to fix the problem: I have regenerated the htaccess, I have checked the parameters Shop and Shop_URL in the ps_configuration table in the database. I have cleared the browser and Prestashop caches, Of course, the people on my server have checked everything and found nothing strange. I have disabled Firewalls and any protection on the server in the Plesk installation. Also, Mod_rewrite has been deactivated, and I don't know what else to do anymore. Any idea about why this may be happening and how to fix it? Thanks in advance!

Hi, I migrated a Prestashop 1.7 installation from a cPanel to a Plesk. The website has two languages, but the redirection fails when I write the domain without the primary language in the URL. If I type domain.com in the address bar, Prestashop does not redirect to https://dominio.com/es/. Consequently, the web shows a message that the store is under maintenance. However, the web works fine, although I have yet to make any purchases to check this. But if I type domain.com/en/ directly, it works fine. Among the things I have done to try to fix the problem: I have regenerated the htaccess, I have checked the parameters Shop and Shop_URL in the ps_configuration table in the database. I have cleared the browser and Prestashop caches, Of course, the people on my server have checked everything and found nothing strange. I have disabled Firewalls and any protection on the server in the Plesk installation. Also, Mod_rewrite has been deactivated, and I don't know what else to do anymore. Any idea about why this may be happening and how to fix it? Thanks in advance!

Hola, acabo de hacer una migración de una instalación de Prestashop 1.7 desde un cPanel a un Plesk. La web tiene con 2 idiomas, pero al escribir el dominio sin el lenguaje principal en la url, la redirección falla. Es decir, si escribo dominio.com en la barra de direcciones, Prestashop no redirige a https://dominio.com/es/. Como consecuencia, la web muestra un mensaje como que la tienda está en mantenimiento. La web sin embargo funciona creo que perfectamente, aunque no he realizado una compra para determinarlo. Pero si escribo dominio.com/es/ directamente, funciona bien. Entre las cosas que he hecho para intentar solucionar el problema: He regenerado el htaccess, He revisado en la base de datos las rutas en la tabla ps_configuration de Shop y Shop_URL He borrado caches de navegador y de Prestashop, Por supuesto la gente de mi servidor ha revisado todo y no da con nada raro Se han desactivado Firewalls y cualquier tipo de protección en el servidor en la instalación Plesk También se ha desactivado Mod_rewrite por si acaso y no sabemos qué más hacer ya. ¿Alguna idea de porqué puede estar pasando esto y cómo solucionarlo? Gracias por adelantado!

Holaaa! Veo que estáis en Sant Cugat del Vallès, nosotros en Barcelona. Estuve mirando en el marketplace y la verdad es que no encontré nada parecido. De hecho, no veo en la información de vuestro plugin cual es la manera de bloquear los scripts. Pero si veo que parece bloquear módulos que carguen cookies, cierto? Actualmente, el código de Analytics está registrado en la propia plantilla, no en un módulo. Si la manera en que funciona vuestro plugin es bloqueando módulos, ¿Me puedes indicar qué módulo para insertar el código de analytics me recomiendas. Si no es así como funciona, ¿me lo puedes aclarar? Con lo que me digas, mañana hablo con mi cliente para comprarlo y lo instalamos. Mil gracias por responder! Ya solo me quedaba la opción de hacerlo de modo manual, jeje Saludos, Luis

Hi, I am looking for some module to comply with GDPR that can delay the loading of scripts like Google Analytics or other scripts until the user approves the cookies, but I can't find anything that does something similar. Any recommendations? Thanks in advance!