La Tienda

Hi luisluna, I didn't find any solution. Paypal does not answer and I've decided to take the shop into a new level; I'm changing into Shopify in these weeks... I've had so lot of problems with the page and theme that I bought and it's taking all my time. So I prefer to use that time into creating the products, design and other areas than with the IT problems I don't have any clue about, neither do I have interest in learning about it. So I prefer paying a little bit more, save time and use a very simple and super clear system that works and where I get client service and support each time I need it... So all the months work almost for nothing and a loss of money, but at least I learned where not to put my time and money haha... Good luck with this!

Hi locen, I got the Apis working now. But I have the express checkout still running, as my Paypal Mexico gives a chance only to configure the express checkout.(??) Please see the attachment below. So I can just activate the module, but not choose between express checkout, standard etc. modes. Now I started to get the error : Short Error Message: You're not authorized to access this info. Detailed Error Message: Express Checkout token was issued for a merchant account other than yours. Error Code: 10409 So the checkout error is there, but I have no idea how to disable the checkout format. Someone can explain me? And still don't know if the Paypal Mexico is compatible with the SHA requirements. And more, is my host Prestashop as I use Prestashop Cloud? I have not contacted other servers (more than where I bought my domain). So confusing...

Hi guys, I've read through the posts, but still don't understand if my prestashop cloud page version 1.6.1.1. (domain from onlydomain) will work with the Paypal module: PayPal Mexico v1.3.11 - by PrestaShop - Official For now it is the latest version of Paypal Mexico I've seen in my modules. When I try to activate the Sandbox Test format, it says:Your Paypal API crendentials are not valid, please double-check their values or contact PayPal. And when I try to connect to the Sandbox Apis, it says some information is not correct. I don't know if this means that the version is not compatible with the SHA upgrade or if it is another type of issue. Could you clear me? Help P.S. oh no, I'm getting this error now too from my checkout: Unexpected payment error Unfortunately, an error occured while communicating with PayPal. Unfortunately, an error occured while communicating with PayPal. Short Error Message: Security error Detailed Error Message: Security header is not valid Error Code: 10002 Please contact our Customer service and mention this error code to get this issue resolved. uuuupsss... no wonder we've not had too much of orders!

Hi! We have recently opened our shop that we run with the Prestashop 1.6.1.1. but have found a problem with the Paypal Mexico v.1.3.11 module that we use: When a client registers at our page antamashop.com she needs to register a shipping address, or various shipping addresses. But when she tries to pay with the Paypal, the paypal module overwrites the registered shipping address at our page and gives us only the Paypal invoice/shipping address as the "real" shipping address, although this can be incorrect! For example, if the paypal is registered in another country, the shipment will go there and no to the client. Or if the client wants to send to a friend, relative or if the paypal address is registered into another address, the shipment will go to an incorrect direction. I tried to do the coding at the standard.tpl file (that I didn't however find under my purchased theme files) at paypalmx and use <input type="hidden" name="address_override" value=”0” /> when the value used to be 1, but no changes. I did not find any shipping address either, only billing address in the code: <form action="{$paypal_mx_action|escape:'htmlall':'UTF-8'}" method="post"> <p class="payment_module"> <input type="hidden" name="cmd" value="_cart" /> <input type="hidden" name="upload" value="1" /> <input type="hidden" name="charset" value="utf8" /> <input type="hidden" name="business" value="{$paypal_mx_business_account|escape:'htmlall':'UTF-8'}" /> <input type="hidden" name="currency_code" value="{$currency->iso_code|escape:'htmlall':'UTF-8'}" /> <input type="hidden" name="custom" value="{$cart->id|intval};{if isset($cart->id_shop)}{$cart->id_shop|intval}{else}0{/if}" /> <input type="hidden" name="amount" value="{$cart->getOrderTotal(true)|floatval}" /> <input type="hidden" name="first_name" value="{$paypal_mx_billing_address->firstname|escape:'htmlall':'UTF-8'}" /> <input type="hidden" name="last_name" value="{$paypal_mx_billing_address->lastname|escape:'htmlall':'UTF-8'}" /> <input type="hidden" name="address1" value="{$paypal_mx_billing_address->address1|escape:'htmlall':'UTF-8'}" /> {if $paypal_mx_billing_address->address2}<input type="hidden" name="address2" value="{$paypal_mx_billing_address->address2|escape:'htmlall':'UTF-8'}" />{/if} <input type="hidden" name="city" value="{$paypal_mx_billing_address->city|escape:'htmlall':'UTF-8'}" /> {if ($paypal_mx_billing_address->id_state != 0)} <input type="hidden" name="state" value="{$paypal_mx_billing_address->state->iso_code|escape:'htmlall':'UTF-8'}" /> {/if} <input type="hidden" name="zip" value="{$paypal_mx_billing_address->postcode|escape:'htmlall':'UTF-8'}" /> <input type="hidden" name="email" value="{$paypal_mx_customer->email|escape:'htmlall':'UTF-8'}" /> {if (isset($paypal_mx_billing_address->phone_mobile) && !empty($paypal_mx_billing_address->phone_mobile)) || (isset($paypal_mx_billing_address->phone) && !empty($paypal_mx_billing_address->phone))} <input type="hidden" name="night_phone_b" value="{if isset($paypal_mx_billing_address->phone_mobile) && !empty($paypal_mx_billing_address->phone_mobile)}{$paypal_mx_billing_address->phone_mobile|escape:'htmlall':'UTF-8'}{else}{if isset($paypal_mx_billing_address->phone) && !empty($paypal_mx_billing_address->phone)}{$paypal_mx_billing_address->phone|escape:'htmlall':'UTF-8'}{/if}{/if}" /> {/if} <input type="hidden" name="address_override" value=”0” /> {assign var="paypal_mx_total_discounts" value=$cart->getOrderTotal(true, Cart::ONLY_DISCOUNTS)} {if $paypal_mx_total_discounts == 0} {foreach from=$cart->getProducts() item=paypal_mx_product name="paypal_mx_products"} <input type="hidden" name="item_name_{$smarty.foreach.paypal_mx_products.index+1|escape:'htmlall':'UTF-8'}" value="{$paypal_mx_product.name|escape:'htmlall':'UTF-8'}" /> <input type="hidden" name="amount_{$smarty.foreach.paypal_mx_products.index+1|escape:'htmlall':'UTF-8'}" value="{Tools::ps_round($paypal_mx_product.price, 2)|floatval}" /> <input type="hidden" name="quantity_{$smarty.foreach.paypal_mx_products.index+1|escape:'htmlall':'UTF-8'}" value="{$paypal_mx_product.quantity|intval}" /> {/foreach} {assign var="paypal_mx_total_shipping" value=$cart->getOrderTotal(true, Cart::ONLY_SHIPPING)} {if $paypal_mx_total_shipping} <input type="hidden" name="item_name_{$smarty.foreach.paypal_mx_products.index+2|escape:'htmlall':'UTF-8'}" value="{l s='Shipping' mod='paypalmx'}" /> <input type="hidden" name="amount_{$smarty.foreach.paypal_mx_products.index+2|escape:'htmlall':'UTF-8'}" value="{$paypal_mx_total_shipping|floatval}" /> <input type="hidden" name="quantity_{$smarty.foreach.paypal_mx_products.index+2|escape:'htmlall':'UTF-8'}" value="1"> {/if} {else} <input type="hidden" name="item_name_1" value="{l s="Your order" mod="paypalmx"}" /> <input type="hidden" name="amount_1" value="{$cart->getOrderTotal(!$show_taxes)|floatval}" /> {/if} <input type="hidden" name="tax_cart" value="{$paypal_mx_total_tax|floatval}" /> <input type="hidden" name="notify_url" value="{$paypal_mx_notify_url|escape:'htmlall':'UTF-8'}" /> <input type="hidden" name="return" value="{$paypal_mx_return_url|escape:'htmlall':'UTF-8'}" /> <input type="hidden" name="cancel_return" value="{$paypal_mx_cancel_url|escape:'htmlall':'UTF-8'}" /> <input type="hidden" name="no_shipping" value="1" /> <input type="hidden" name="bn" value="PrestashopUS_Cart" /> <input id="paypal-standard-btn" type="image" name="submit" src="https://www.paypalobjects.com/{if $lang_iso == 'en'}en_US{else}{if $lang_iso == 'fr'}fr_CA{else}{if $lang_iso == 'es'}es_ES{else}en_US{/if}{/if}{/if}/i/bnr/horizontal_solution_PPeCheck.gif" alt="" /> {l s='Pay with PayPal' mod='paypalmx'} </p> </form> I don't really have coding skills so I don't know how to change this bug and feel a little lost.... Please give me an advice to get the shop rolling on again!! Thank you very much!!

Did that work for you iFritz??? I tried to do that coding in the standard.tpl file. However, I din't find it inside my theme's module folder, but in one of the root files. Nothing changed... Should I clear all in my cache files?? Thanks!

Hi Hi, yes, I'm using that module. But it has the same problem.

I have the same problem. Did that coding help you? I was trying to look for it, but did not find it. I use paypal Mexico. Where exactly is that coding? I need to fix this as soon as possible.. Thanks a lot!

Sounds like a good way to do it. Would you be able to explain how to do it? I have no coding skills so would be great to get some detailed explanation on how to really do it.. Thanks!

So the clients have to put the charged amount by themselves in the Paypal with the format "send payments" or how does this work? I'm not sure if I understood how to do it..

Well in my opinio if something is free, it might not have many services, but I do not like about the fact that something pretends to be something that isn't so that people who do not understand about these things (like me) will find out it after many months of trying haha But world is not like I would like it to be...

Hi FoodAssets and everybody! This is exactly my experience! I was recommended about Prestashop, bought a template and modules, and have been working for more than 5 months to get my shop opened, as I have no coding skills and ALL THE TIME I'm find new things that do not work or that are not explained well. Very frustrating, but as I already put so much money and time into this, I will try to get the shop opened and working some time before changing to another paid shopping cart... However, to the Paypal issue: I had the Paypal Usa-Canada module on my shop, but as it didn't transmit the orders to me or the "client" I just changed it to the Paypal Mexico. With this the orders have appeared with automated order messages to the client and does show orders in the dashboard, but now have the issue that and "old client" does not receive new orders in her "My orders". It shows just the old order, no updates. (These are test orders before opening the shop public). Good luck everybody!

I have the same problem: I made a cart rule of 20% discount for all the categories in my shop. However the sale doesn't appear in the shop on any page or product (not in the product page and neither in the cart). How did you solve it? If coding is needed please give me as much as info as possible, as I'm totally new to it. Thank you!

Hi , I'm using a Zerok template that allows me to create custom HTML:s on my page.(with wt custom html module) However, I'm a total newbie and have no idea how to create the codes so that the result works and looks good. Anyone knows a tutorial on creating custom html on Prestashop with a clear language made for newbies?? Thanks!!

Ok, with the new template the error occurs again... How can I access the FTP of my shop? FileZiIla not working, does prestahop include a FTP service? I haven't figured out any other ways for troubleshooting the problem, as I don't know how to put on the Prestashop's error reporting. Thanks!

Thanks! I had already cleared the smarty cache, but didn't help. Anyways, I tried to enable the old (default) theme and with that it works. Will try to enable the paid theme again. Thanks!