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Presta1.7 Newbie

I can no longer enter my backend

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I can no longer enter my backend from my prestashop store 1.7.6.0. Does anyone have an idea what to do? Please see your response.

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Hi, i got a blanco page: See Url: https://www.maximustopdeals.com/admin123/index.php?controller=AdminDashboard&token=2b5a22ad99a1c776016ea75d0bf1d2a9

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I got this message from the hoster:

[09-Aug-2019 09:03:04 Europe/Amsterdam] PHP Fatal error:  Uncaught Symfony\Component\Filesystem\Exception\IOException: Cannot rename "/home/maximu37/public_html/var/cache/prod/translations/catalogue.nl-NL.NXhscRe.phpiWY2dv" to "/home/maximu37/public_html/var/cache/prod/translations/catalogue.nl-NL.NXhscRe.php". in /home/maximu37/public_html/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php:289
Stack trace:
#0 /home/maximu37/public_html/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php(694): Symfony\Component\Filesystem\Filesystem->rename('/home/maximu37/...', '/home/maximu37/...', true)
#1 /home/maximu37/public_html/vendor/symfony/symfony/src/Symfony/Component/Config/ResourceCheckerConfigCache.php(124): Symfony\Component\Filesystem\Filesystem->dumpFile('/home/maximu37/...', '<?php\n\nuse Symf...')
#2 /home/maximu37/public_html/vendor/symfony/symfony/src/Symfony/Component/Translation/Translator.php(334): Symfony\Component\Config\ResourceCheckerConfigCache->write('<?php\n\nuse Symf...', Array)
#3 /home/maximu37/public_html/ven in /home/maximu37/public_html/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php on line 289

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In this case ask your hoster to check permissions in all folders and specifically in folder "/home/maximu37/public_html/var/cache/prod/translations/"

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You can also try to rename folder "/var/cache/prod/". It's a cache folder and will be restored next time you load your page. Maybe it's just a punctual error.

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Rename var/cache to var/cache_old

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