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Cannot log into Back Office after enabling SSL (Ooops)


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The main page of the website is functional but I cannot log into the back office after I completed my upgrade then as I was looking through everything I enabled SSL and now when I go to log in I see:

Secure Connection Failed

An error occurred during a connection to (mywebsite.com).

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)


Is there a way I can turn off SSL through phpmyadmin? I've found in"Configuration of PHPmyadmin it says: PS_SSL_ENABLED (Value is 0)

Any suggestions is helpful

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  • 2 weeks later...

I finally got it working on my server. To get it working I had to put the prestashop store in a subdirectory and not a subdomain on my server. It weny from "store.mysite.com to mysite.com/store" That is the only way I could get ssl working.

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  • 3 months later...

My shop was originally installed in a subdirectory at www.mysite.com/prestashop

After I installed my ssl certificate on my server, I also enabled ssl in the back office. At that point I received the same exact error as you did.

Have you any luck getting back into your back office?

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