rorifra Posted May 27, 2019 Share Posted May 27, 2019 (edited) Hola, Al pulsar el botón de finalizar la compra con la selección de método de pago transferencia bancaria, me muestra un erro 500 con la url ...?fc=module&module=ps_wirepayment&controller=validation&id_lang=1 No sé cómo hacer una traza o ver el posible error ya que llama a una pantalla y esta muestra el 500 sin más información. Gracias, Edited May 27, 2019 by 938188_1508425588 Solved (see edit history) Link to comment Share on other sites More sharing options...
rorifra Posted May 27, 2019 Author Share Posted May 27, 2019 El problema estaba en la versión del PHP , debe de ser la 7.2 Y para localizar el error lo encontré al revisar el error_log y ver este registro: ...PHP Fatal error: Uncaught Error: Call to undefined function idn_to_ascii() ... Link to comment Share on other sites More sharing options...
Yanel Posted May 27, 2019 Share Posted May 27, 2019 in english please i have the same problem but i dont undrestand what you re saying Link to comment Share on other sites More sharing options...
Janett Posted May 27, 2019 Share Posted May 27, 2019 35 minutes ago, 938188_1508425588 said: PHP Fatal error: Uncaught Error: Call to undefined function idn_to_ascii() ... Your server configuration is not compliant with Prestashop 1.7.5 requirements : https://devdocs.prestashop.com/1.7/basics/installation/system-requirements/ Prestashop need PHP extension named Intl without your have an error "undefined function idn_to_ascii" Link to comment Share on other sites More sharing options...
rorifra Posted May 27, 2019 Author Share Posted May 27, 2019 9 minutes ago, labib92 said: in english please i have the same problem but i dont undrestand what you re saying The problem was in the PHP version, you must upgrade to 7.2 (request it to your hosting) How did I find the error?. I found it when checking the file error_log and see this record: "... PHP Fatal error: Uncaught Error: Call to undefined function idn_to_ascii() ..." The error_log file is on the server in the folder of your project (with FTP, for example) Link to comment Share on other sites More sharing options...
rorifra Posted May 27, 2019 Author Share Posted May 27, 2019 7 minutes ago, Janett said: Your server configuration is not compliant with Prestashop 1.7.5 requirements : https://devdocs.prestashop.com/1.7/basics/installation/system-requirements/ 👍 Link to comment Share on other sites More sharing options...
Yanel Posted May 27, 2019 Share Posted May 27, 2019 did you upgrade it to 7.2 ? or not yet Link to comment Share on other sites More sharing options...
rorifra Posted May 27, 2019 Author Share Posted May 27, 2019 Just now, labib92 said: did you upgrade it to 7.2 ? or not yet Yes, my hosting have made the update to 7.2 and it´s working the payment Link to comment Share on other sites More sharing options...
Yanel Posted May 27, 2019 Share Posted May 27, 2019 thank you Link to comment Share on other sites More sharing options...
VVERGARA Posted October 11, 2019 Share Posted October 11, 2019 Hola a mi me pasa algo parecido con la funcion de compra por transferencia cuando llego al final me da error Link to comment Share on other sites More sharing options...
rorifra Posted October 11, 2019 Author Share Posted October 11, 2019 28 minutes ago, VVERGARA said: Hola a mi me pasa algo parecido con la funcion de compra por transferencia cuando llego al final me da error Has probado lo que comentamos en el post?, actualizar la versión de PHP desde tu Hosting Link to comment Share on other sites More sharing options...
VVERGARA Posted October 11, 2019 Share Posted October 11, 2019 si... tengo la ultima versión de Prestashop y tenia la version 7.3 de PHP y no funcionaba, la cambie a 7.2 y 7.1 y tampoco funciona Link to comment Share on other sites More sharing options...
rorifra Posted October 11, 2019 Author Share Posted October 11, 2019 5 minutes ago, VVERGARA said: si... tengo la ultima versión de Prestashop y tenia la version 7.3 de PHP y no funcionaba, la cambie a 7.2 y 7.1 y tampoco funciona lo instalaste tú o lo hicieron desde el Hosting? , te lo digo porque recuerdo algo de extensiones que había que poner ... algo como php-intl Link to comment Share on other sites More sharing options...
VVERGARA Posted October 11, 2019 Share Posted October 11, 2019 ya esta activado el php-intl y otros que me pedia el prestashop y nada Link to comment Share on other sites More sharing options...
Jonnathan Posted November 2, 2020 Share Posted November 2, 2020 On 5/27/2019 at 9:35 AM, Janett said: Your server configuration is not compliant with Prestashop 1.7.5 requirements : https://devdocs.prestashop.com/1.7/basics/installation/system-requirements/ Prestashop need PHP extension named Intl without your have an error "undefined function idn_to_ascii" This solve the problem ty Link to comment Share on other sites More sharing options...
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