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Internal Server Error When Transplanting a Module 1.7.4.2


guesswhatiforgot

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Hi forum,

When trying to transplant a module from Design>Positions>Transplant a module, we are receiving the following error -

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Enabling debug mode does not change this error, nor does it give us any additional information about it.

From our apache error logs - [Tue Mar 26 11:17:15.259089 2019] [fcgid:warn] [pid 29391:tid 140698869925632] [client ip address here] mod_fcgid: read data timeout in 45 seconds, referer: https://www.domain.co.uk/admin/index.php?controller=AdminModulesPositions&token=example
[Tue Mar 26 11:17:15.259157 2019] [core:error] [pid 29391:tid 140698869925632] [client ip address here] End of script output before headers: index.php, referer: https://www.domain.co.uk/admin/index.php?controller=AdminModulesPositions&token=example

We have tried changing the php settings max_exuction_time to 300 seconds, but this brings our website to a crawl (we are unsure if this is normal) and we have also tried changing the Apache & nginx Settings for both http and https with -

<IfModule mod_fcgid.c>
FcgidIOTimeout 300 
</IfModule>

But that gives our server 502 bad gateway errors on all our pages.

Thanks in advanced! 😊

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