Customer Service - Increase height of reply box?

[Claudio]

Hi guys/gals,

 

Please assist if you can, which file do I need to edit so that I can increase the height of the reply box in the "Customer Service" tab of the B/O in Prestashop v1.6.1.6?

I've attached a screenshot of the message box that I'm referring to, the screenshot can also be viewed here; https://prnt.sc/mnkysj

 

Any help will be appreciated, thanks in advance!

 

[Claudio]

Anyone?

[Bulldesign]

Try this:

replace height:auto; with height:400px; on line 4 in your_admin_url/themes/default/css/admin-theme.css

 

.bootstrap textarea.form-control, .bootstrap textarea {
    height: 400px;
}

[Claudio]

@Bulldesign Thank you for your suggestion, unfortunately, it didn't work as expected. When I changed the height from auto to 400px and then refreshed my browser and cleared the cache, the Customer Service tab went haywire and all messed up, everything looked weird and the actual box when you type in the reply became much smaller. Maybe I did something wrong?

[Claudio]

Does anyone else know how this might be achieved?

[Claudio]

Hi guys, can someone please help?

 

Thanks.