Prestashop 1.6.18: Cannot access BO / Store

[NILAGolf_]

Problem is that when going to BO I can access to login page, but the pictures etc are missing and cannot access the BO. Same thing with the store itself. Pictures / the whole theme is missing. And actually when writing the store url: www.nilagolf.com to the address bar it re-directs to www.nilagolf.com/nilagolf.com/en. What is causing this and how can I recover? Please see picture of BO login page. 

[Knowband Plugins]

Have you done any modification in the store URL?

Login into phpMyAdmin & check the data of the shop_url table & share the screenshot. I believe there is some wrong entry in the table.

In this table. entry should be 

domain: www.nilagolf.com

domain_ssl: www.nilagolf.com

physica_uri: /

I hope it will help.

 

[NILAGolf_]

39 minutes ago, Knowband Plugins said:

Have you done any modification in the store URL?

Login into phpMyAdmin & check the data of the shop_url table & share the screenshot. I believe there is some wrong entry in the table.

In this table. entry should be 

domain: www.nilagolf.com

domain_ssl: www.nilagolf.com

physica_uri: /

I hope it will help.

 

Thanks for the tip. One problem: I cannot find the shop_url from the phpMyAdmin..can you help on finding it? Never used phpMyAdmin before..

[NILAGolf_]

Found it. Some other problems occured so cannot say if this helps...anyone know what the error message is about?

 

"

[PrestaShopException]

Link to database cannot be established:SQLSTATE[HY000] [1045] Access denied for user 'u35082'@'172.16.4.72' (using password: YES)
at line 102 in file classes/db/DbPDO.php

97.     public function connect()
98.     {
99.         try {
100.             $this->link = $this->_getPDO($this->server, $this->user, $this->password, $this->database, 5);
101.         } catch (PDOException $e) {
102.             throw new PrestaShopException('Link to database cannot be established:'.$e->getMessage());
103.         }
104. 
105.         // UTF-8 support
106.         if ($this->link->exec('SET NAMES \'utf8\'') === false) {
107.             throw new PrestaShopException('PrestaShop Fatal error: no utf-8 support. Please check your server configuration.');

• DbPDOCore->connect - [line 319 - classes/db/Db.php]
• DbCore->__construct - [line 240 - classes/db/Db.php] - [4 Arguments]
• DbCore::getInstance - [line 66 - config/alias.php]
• pSQL - [line 329 - classes/shop/Shop.php] - [1 Arguments]
• ShopCore::initialize - [line 114 - config/config.inc.php]
• require - [line 36 - admin/index.php] - [1 Arguments]

Edited September 16, 2018 by NILAGolf_ (see edit history)