Risolto!! errore 500

[texture]

RISOLTO!! Ciao a tutti sto configurando uno store al momento del checkout più precisamente dopo l'inserimento dell'indirizzo mi da errore 500

i creatori del template non mi rispondono e non so dove guardare per capire che cosa c'è che non va

 

soluzione: ho resettato in internazionale i campi di registrazione utente riportandoli di default

 

Edited September 11, 2018 by texture
Risolto (see edit history)

[texture]

allego il file error_log

error_log

[Sito Lab]

attiva il debug e controlla da li cosa indica l'errore che ricevi

[texture]

Ti mando uno screen shoot

 

[texture]

in 5cf7074bf24d062987505c40a891db2f876951aa_2.file.address-form.tpl.php line 57

at Block_2536487585b8eaedb21c9e8_96451907->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247

at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_2536487585b8eaedb21c9e8_96451907), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 183

at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_2536487585b8eaedb21c9e8_96451907),object(Block_14366402205b8eaedb289750_82181232))in smarty_internal_runtime_inheritance.php line 185

at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_14366402205b8eaedb289750_82181232))in smarty_internal_runtime_inheritance.php line 157

at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_14366402205b8eaedb289750_82181232', 'form_field', 1)in e0409a31b51923cf687e5c19578af43b700a35df_2.file.address-form.tpl.php line 55

at Block_8974278605b8eaedb287ed6_70240367->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247

at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_8974278605b8eaedb287ed6_70240367), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 231

at Smarty_Internal_Runtime_Inheritance->callParent(object(SmartyDevTemplate), object(Block_17664480655b8eaedb2209f8_30235062), '\'{block append}\'')in smarty_internal_runtime_inheritance.php line 180

at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_17664480655b8eaedb2209f8_30235062),object(Block_8974278605b8eaedb287ed6_70240367))in smarty_internal_runtime_inheritance.php line 185

at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_8974278605b8eaedb287ed6_70240367))in smarty_internal_runtime_inheritance.php line 157

at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_8974278605b8eaedb287ed6_70240367', 'form_fields', 1)in e0409a31b51923cf687e5c19578af43b700a35df_2.file.address-form.tpl.php line 74

at Block_4823773945b8eaedb2878c5_37483696->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247

at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_4823773945b8eaedb2878c5_37483696), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 183

at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_4823773945b8eaedb2878c5_37483696))in smarty_internal_runtime_inheritance.php line 157

at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_4823773945b8eaedb2878c5_37483696', 'address_form_fields', 1)in e0409a31b51923cf687e5c19578af43b700a35df_2.file.address-form.tpl.php line 160

at Block_18781988175b8eaedb283d35_07075270->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247

at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_18781988175b8eaedb283d35_07075270), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 183

at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_18781988175b8eaedb283d35_07075270))in smarty_internal_runtime_inheritance.php line 157

at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_18781988175b8eaedb283d35_07075270', 'address_form')in e0409a31b51923cf687e5c19578af43b700a35df_2.file.address-form.tpl.php line 27

at content_5b8eaedb28d9f8_99088519(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123

at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114

at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 206

at Smarty_Internal_Template->render()in smarty_internal_template.php line 365

at Smarty_Internal_Template->_subTemplateRender('customer/_partials/address-form.tpl', null, null, 0, 31536000, array(), 2, false, null, null)in smarty_internal_runtime_inheritance.php line 127

at Smarty_Internal_Runtime_Inheritance->endChild(object(SmartyDevTemplate), 'customer/_partials/address-form.tpl')in 5cf7074bf24d062987505c40a891db2f876951aa_2.file.address-form.tpl.php line 43

at content_5b8eaedb228132_48371986(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123

at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114

at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 206

at Smarty_Internal_Template->render(false, 0)in smarty_internal_templatebase.php line 232

at Smarty_Internal_TemplateBase->_execute(object(SmartyDevTemplate), null, null, null, 0)in smarty_internal_templatebase.php line 116

at Smarty_Internal_TemplateBase->fetch(null, null, null, null, false, true, false)in SmartyDevTemplate.php line 41

at SmartyDevTemplateCore->fetch()in AbstractForm.php line 119

at AbstractFormCore->render(array('file' => 'checkout/_partials/address-form.tpl', 'ui' => object(RenderableProxy), 'use_same_address' => true, 'type' => 'delivery', 'form_has_continue_button' => true))in RenderableProxy.php line 52

at RenderableProxy->render(array('file' => 'checkout/_partials/address-form.tpl', 'ui' => object(RenderableProxy), 'use_same_address' => true, 'type' => 'delivery', 'form_has_continue_button' => true))in smartyfront.config.inc.php line 94

at smartyRender(array('file' => 'checkout/_partials/address-form.tpl', 'ui' => object(RenderableProxy), 'use_same_address' => true, 'type' => 'delivery', 'form_has_continue_button' => true), object(SmartyDevTemplate))in SmartyLazyRegister.php line 83

at SmartyLazyRegister->__call('smartyRender', array(array('file' => 'checkout/_partials/address-form.tpl', 'ui' => object(RenderableProxy), 'use_same_address' => true, 'type' => 'delivery', 'form_has_continue_button' => true), object(SmartyDevTemplate)))in 2fff41ad2babf6a4c1dccba8f321f53a03db7761_2.file.addresses.tpl.php line 76

at Block_15340380825b8eaedb1997b5_85670084->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247

at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_15340380825b8eaedb1997b5_85670084), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 183

at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_15340380825b8eaedb1997b5_85670084),object(Block_10213414915b8eaedb13c505_06025893))in smarty_internal_runtime_inheritance.php line 185

at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_10213414915b8eaedb13c505_06025893))in smarty_internal_runtime_inheritance.php line 157

at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_10213414915b8eaedb13c505_06025893', 'step_content', 1)in 5498c50ade85f0d43ad8a8f76c66d2dc94be6de3_2.file.checkout-step.tpl.php line 71

at Block_18273443665b8eaedb139177_79729314->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247

at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_18273443665b8eaedb139177_79729314), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 183

at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_18273443665b8eaedb139177_79729314))in smarty_internal_runtime_inheritance.php line 157

at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_18273443665b8eaedb139177_79729314', 'step')in 5498c50ade85f0d43ad8a8f76c66d2dc94be6de3_2.file.checkout-step.tpl.php line 26

at content_5b8eaedb13d253_14589933(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123

at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114

at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 206

at Smarty_Internal_Template->render()in smarty_internal_template.php line 365

at Smarty_Internal_Template->_subTemplateRender('checkout/_partials/steps/checkout-step.tpl', null, null, 0, 31536000, array(), 2, false, null, null)in smarty_internal_runtime_inheritance.php line 127

at Smarty_Internal_Runtime_Inheritance->endChild(object(SmartyDevTemplate), 'checkout/_partials/steps/checkout-step.tpl')in 2fff41ad2babf6a4c1dccba8f321f53a03db7761_2.file.addresses.tpl.php line 34

at content_5b8eaedb1ad978_18725849(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123

at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114

at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 206

at Smarty_Internal_Template->render(false, 0)in smarty_internal_templatebase.php line 232

at Smarty_Internal_TemplateBase->_execute(object(SmartyDevTemplate), null, null, null, 0)in smarty_internal_templatebase.php line 116

at Smarty_Internal_TemplateBase->fetch(null, null, null, null, false, true, false)in SmartyDevTemplate.php line 41

at SmartyDevTemplateCore->fetch()in AbstractCheckoutStep.php line 98

at AbstractCheckoutStepCore->renderTemplate('checkout/_partials/steps/addresses.tpl', array('identifier' => 'checkout-addresses-step', 'position' => 2, 'ui' =>object(RenderableProxy)), array('address_form' => object(RenderableProxy), 'use_same_address' => true, 'use_different_address_url' => 'https://www.altorostore.it/ordine?use_same_address=0', 'new_address_delivery_url' => 'https://www.altorostore.it/ordine?newAddress=delivery', 'new_address_invoice_url' => 'https://www.altorostore.it/ordine?newAddress=invoice', 'id_address_delivery' => 0, 'id_address_invoice' => 0, 'show_delivery_address_form' => true, 'show_invoice_address_form' => false, 'form_has_continue_button' => true, 'not_valid_addresses' => ''))in CheckoutAddressesStep.php line 293

at CheckoutAddressesStepCore->render(array('identifier' => 'checkout-addresses-step', 'position' => 2, 'ui' => object(RenderableProxy)))in RenderableProxy.php line 52

at RenderableProxy->render(array('identifier' => 'checkout-addresses-step', 'position' => 2, 'ui' => object(RenderableProxy)))in smartyfront.config.inc.php line 94

at smartyRender(array('identifier' => 'checkout-addresses-step', 'position' => 2, 'ui' => object(RenderableProxy)), object(SmartyDevTemplate))in SmartyLazyRegister.php line 83

at SmartyLazyRegister->__call('smartyRender', array(array('identifier' => 'checkout-addresses-step', 'position' => 2, 'ui' => object(RenderableProxy)),object(SmartyDevTemplate)))in 90d70e182e434cabc28dce2c55abfd3bed57c499_2.file.checkout-process.tpl.php line 28

at content_5b8eaedb0a9662_55083799(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123

at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114

at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 206

at Smarty_Internal_Template->render(false, 0)in smarty_internal_templatebase.php line 232

at Smarty_Internal_TemplateBase->_execute(object(SmartyDevTemplate), null, null, null, 0)in smarty_internal_templatebase.php line 116

at Smarty_Internal_TemplateBase->fetch(null, null, null, null, false, true, false)in SmartyDevTemplate.php line 41

at SmartyDevTemplateCore->fetch()in CheckoutProcess.php line 114

at CheckoutProcessCore->render(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy)))in RenderableProxy.php line 52

at RenderableProxy->render(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy)))in smartyfront.config.inc.php line 94

at smartyRender(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy)), object(SmartyDevTemplate))in SmartyLazyRegister.php line 83

at SmartyLazyRegister->__call('smartyRender', array(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy)),object(SmartyDevTemplate)))in 18d26c8a7a34f49f13f7448179fbadde68b3b719_2.file.checkout.tpl.php line 174

at Block_11114144525b8eaedadd6915_03265099->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247

at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_11114144525b8eaedadd6915_03265099), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 183

at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_11114144525b8eaedadd6915_03265099))in smarty_internal_runtime_inheritance.php line 157

at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_11114144525b8eaedadd6915_03265099', 'cart_summary', 3)in 18d26c8a7a34f49f13f7448179fbadde68b3b719_2.file.checkout.tpl.php line 213

at Block_20125758135b8eaedadd6312_86841836->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247

at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_20125758135b8eaedadd6312_86841836), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 183

at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_20125758135b8eaedadd6312_86841836))in smarty_internal_runtime_inheritance.php line 157

at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_20125758135b8eaedadd6312_86841836', 'content')in 18d26c8a7a34f49f13f7448179fbadde68b3b719_2.file.checkout.tpl.php line 69

at content_5b8eaedaddf682_11382592(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123

at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114

at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 206

at Smarty_Internal_Template->render(false, 0)in smarty_internal_templatebase.php line 232

at Smarty_Internal_TemplateBase->_execute(object(SmartyDevTemplate), null, 'layouts/layout-left-column.tpl', null, 0)in smarty_internal_templatebase.php line 116

at Smarty_Internal_TemplateBase->fetch('checkout/checkout.tpl', null, 'layouts/layout-left-column.tpl', null, false, true, false)in SmartyDev.php line 41

at SmartyDev->fetch('checkout/checkout.tpl', null, 'layouts/layout-left-column.tpl')in FrontController.php line 679

at FrontControllerCore->smartyOutputContent('checkout/checkout.tpl')in FrontController.php line 663

at FrontControllerCore->display()in Controller.php line 275

at ControllerCore->run()in Dispatcher.php line 428

at DispatcherCore->dispatch()in index.php line 28

[texture]

help me please

:-(

[Sito Lab]

il sito è di test ? se si prova a cancellare tutti gli utenti, poi controlla anche i permessi delle cartelle che siano 755 e 644 comunque è un problema del template

[texture]

grazie della risposta

ho provato a cancellare gli utenti ma nada

i permessi di accesso delle cartelle devo sistemarli da ftp? e soprattutto di tutte le cartelle?

 

questa è la risposta del creatore del tema:

anche se, sembra ok la sezione localizzazione

 

Managing Shipping
How you choose to ship your products is a key element to the management and success of your store. You must account for the great variety of available methods, which can mix carriers, regional and international taxes, package weight and the price of a product itself. Luckily, PrestaShop makes it easy for you to handle it all in just a few screens.

A product's shipping price is basically calculated using either of two methods: the total price of the order, or the total weight of the order. This is how most carriers calculate their shipping fees, and this is why you should fill-in the weight setting when creating a product in the catalog, and also why you absolutely must indicate the per-weight and per-price costs for each carrier in the "Carriers" page.

PrestaShop computes shipping price according to a system of either weight ranges or price ranges. That system can only work for one or the other of these types of range.

The shipping settings work closely with the local settings of your PrestaShop installation, thanks to the "International" menu. With pages like "Localization" and Locations", you will be able to edit geographical zones, countries, currencies, etc. Therefore, make sure to have a serious look at the "International" menu, which is explained in the chapter "Going International". For instance, in order to create a complete carrier in PrestaShop, you must have clearly defined your geographical zones before; this is done in the "Zones" tab under the "Location" page.

 

Gestione della spedizione
Il modo in cui scegli di spedire i tuoi prodotti è un elemento chiave per la gestione e il successo del tuo negozio. È necessario tenere conto della grande varietà di metodi disponibili, che possono combinare i corrieri, le tasse regionali e internazionali, il peso del pacchetto e il prezzo di un prodotto stesso. Fortunatamente, PrestaShop ti aiuta a gestire tutto in poche schermate.

Il prezzo di spedizione di un prodotto viene sostanzialmente calcolato utilizzando uno dei due metodi: il prezzo totale dell'ordine o il peso totale dell'ordine. Questo è il modo in cui la maggior parte dei corrieri calcola le loro spese di spedizione, ed è per questo che è necessario inserire l'impostazione del peso durante la creazione di un prodotto nel catalogo e anche perché è assolutamente necessario indicare i costi per peso e per prezzo per ogni operatore in la pagina "Vettori".

PrestaShop calcola il prezzo di spedizione in base a un sistema di fasce di peso o fasce di prezzo. Quel sistema può funzionare solo per uno o l'altro di questi tipi di intervallo.

Le impostazioni di spedizione funzionano a stretto contatto con le impostazioni locali dell'installazione di PrestaShop, grazie al menu "Internazionale". Con pagine come "Localizzazione" e Posizioni ", sarai in grado di modificare zone geografiche, paesi, valute, ecc. Pertanto, assicurati di dare un'occhiata seria al menu" Internazionale ", che è spiegato nel capitolo" Going International Ad esempio, per creare un operatore completo in PrestaShop, è necessario aver definito chiaramente le zone geografiche prima, ciò avviene nella scheda "Zone" nella pagina "Posizione".