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Problem creation of employees


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Good morning, I have a prank problem in the creation of employees .. I explain, after entering the data of the new employee and saved the profile I see this message:

An error occurred while creating the object. employee (INSERT command denied to user 'Sql1104584'@'89.46.106.230' for table 'ps_employee')

It's also happening with several other thinks i try to do, as upload a plugin etc.

Can anyone tell me what it is?

Thanks so much

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I think your sql database is not communicating properly due to invalid credentials when you setup your Prestashop installation. Did you install Prestashop using cPanel Softaculous software installer or downloaded the package from prestashop website and installed it? Which one?

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Hello, thank you for your answer, i just downloaded the package and installed it.. But it worked well untill 20 days ago and now has begin making this error..

Looking forward for your help.

 

Thank you

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