eCasper Posted September 24, 2010 Share Posted September 24, 2010 I get this below error whenever I confirmed the order and I cannot proceed with the order any more. 500 – Internal server error.There is a problem with the resource you are looking for, and it cannot be displayed.Also Google webmaster tool shows that http://www.mysite.com/modules/cashondelivery/validation.php'>http://www.mysite.com/modules/cashondelivery/validation.php URL is restricted by robots.txt under crawl errors.But I get the error for other payments modules as well.I’m using Go Daddy windows hosting. I’ve read\write permission (I don’t know what the required equivalent permission to Linux is) for all folders in the root including “modules”. But still I’m getting the same error whenever I tires to confirm the order. I’m not sure what must be causing the problem. My domain is http://www.mysite.comI’m suffering with this problem since three weeks now. I’ve no idea how to sort it out. Please check my php info. I hope this will give you any clue.http://www.mysite.com/info.phpI can simulate the issue using below loginUserName: [email protected]password : duserI'm begging you for a solution!! Link to comment Share on other sites More sharing options...
tomerg3 Posted September 24, 2010 Share Posted September 24, 2010 Check out http://www.presto-changeo.com/content/13-fixing-error-500 Link to comment Share on other sites More sharing options...
eCasper Posted September 25, 2010 Author Share Posted September 25, 2010 Hi Thank you for the reply. I've seen may people have suggested above link in the forum. But the problem is I'm using windows hosting at Go daddy. I really don't know how to set permission in windows hosting. I only can set Read, Write or Both to a folder. Even the hosting provider doesn't want to help me with that and asked me to contact the Web developer. Could any body please help me to get rid of this problem? Link to comment Share on other sites More sharing options...
eCasper Posted September 26, 2010 Author Share Posted September 26, 2010 Today I've upgraded my hosting account from Windows to Linux at Godaddy just because of this issue. Now I don't hit hit error 500 but when I confirmed the order, nothing gets updated too. I get a blank page. I'm so sick of this problem now. I checked the server error log too, nothing was logged.Please check the attached.can somebody please help me with this? Link to comment Share on other sites More sharing options...
tomerg3 Posted September 26, 2010 Share Posted September 26, 2010 Turn on error reporting at /config/config.inc.php line #4 and try it again, it should show you an error. Link to comment Share on other sites More sharing options...
eCasper Posted September 27, 2010 Author Share Posted September 27, 2010 Tomer, Thank you very much for your help. Finally I heard a good news. I followed what you requested me. Then I got the below error. I guess it was SMS Tm4b v1.1 module which causing the problem because I didn't have credits on the system though I installed it. After uninstalling the module I was able to proceed with the order. Thank you very much for helping me out to get rid of this problem which have been an issue for me since a month time.Warning: require_once(/home/content/l/a/n/lankabiznet/html/config/../classes/Tm4bSms.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/l/a/n/lankabiznet/html/config/config.inc.php on line 18Fatal error: require_once() [function.require]: Failed opening required '/home/content/l/a/n/lankabiznet/html/config/../classes/Tm4bSms.php' (include_path='.:/usr/local/php5/lib/php') in /home/content/l/a/n/lankabiznet/html/config/config.inc.php on line 18I've another issue it's good that I got a change to open up all the errors. When I click on the "Module" tab from the Back office, following errors display. Do you have any Idea of what is causing the problem?Warning: include(orderHash.php) [function.include]: failed to open stream: No such file or directory in /home/content/l/a/n/lankabiznet/html/classes/Module.php(323) : eval()'d code on line 2Warning: include() [function.include]: Failed opening 'orderHash.php' for inclusion (include_path='.:/usr/local/php5/lib/php') in /home/content/l/a/n/lankabiznet/html/classes/Module.php(323) : eval()'d code on line 2Warning: include(codes.php) [function.include]: failed to open stream: No such file or directory in /home/content/l/a/n/lankabiznet/html/classes/Module.php(323) : eval()'d code on line 3Warning: include() [function.include]: Failed opening 'codes.php' for inclusion (include_path='.:/usr/local/php5/lib/php') in /home/content/l/a/n/lankabiznet/html/classes/Module.php(323) : eval()'d code on line 3 Link to comment Share on other sites More sharing options...
tomerg3 Posted September 27, 2010 Share Posted September 27, 2010 One of the modules is not configured / coded correctly.It doesn't say which one, but it has the following files (orderHash.php and codes.php) Link to comment Share on other sites More sharing options...
eCasper Posted September 28, 2010 Author Share Posted September 28, 2010 Yes you're right!! It was hsbc 1.2 CPI module. I think it was corrupted somehow. I re-uploaded the module. now it works like charm.Keep up the good work Tomer. I really appreciate your help around the Presta community. It just great!!! Link to comment Share on other sites More sharing options...
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