[SOLVED] Different email templates for different user groups

[paranoiac]

Hi,

I'm trying to make my prestatshop to send a different email template, for example no shipping prices included, for a special user group. Because I will need to manage this customer's shipping cost manually and send a another shipping cost email.

Please advise if this is possible or I need a custom module.

Regards

[klubas]

I need this solution to. Please help.

[klubas]

no solution? can we make with {if $trade} in email templates? like in this post

[rocky]

No, you can't use Smarty code in mail templates. The only thing I can think of is to create a {shipping} variable that contains the shipping information for one customer group and is a blank variable for the other customer group.

[klubas]

My situation is a little bit different from "paranoiac" mentioned in first message.
I have two groups and i need to send different Design emails (order_conf) after order complete.

Maybe in PaymentModule.php we can change below "'// Send an e-mail to customer"" , then we can have two templates for different groups?

[rocky]

Yes, that would work. Create two separate mail templates order_conf1 and order_conf2 and add the following to classes/PaymentModule.php after line 83 (in PrestaShop v1.3.2):

$customer = new Customer(intval($cart->id_customer));

then change line 376 from:

Mail::Send(intval($order->id_lang), 'order_conf', 'Order confirmation', $data, $customer->email, $customer->firstname.' '.$customer->lastname, NULL, NULL, $fileAttachment);

to:

Mail::Send(intval($order->id_lang), 'order_conf' . $customer->id_default_group, 'Order confirmation', $data, $customer->email, $customer->firstname.' '.$customer->lastname, NULL, NULL, $fileAttachment);

[paranoiac]

No, you can't use Smarty code in mail templates. The only thing I can think of is to create a {shipping} variable that contains the shipping information for one customer group and is a blank variable for the other customer group.

Would you please give me an example? like which file(s) I need to edit etc..
Thanks in advance, rocky.

[klubas]

Thank you Rocky! This is exactly what I needed

[rocky]

Like above, add the following to classes/PaymentModule.php after line 83 (in PrestaShop v1.3.2):

$customer = new Customer(intval($cart->id_customer));

then add the following before the $data array on line 324:

$shipping = '                    
 
Shipping
' . Tools::displayPrice($order->total_shipping, $currency, false, false) . '
';
if (intval($customer->id_default_group) == 2)
  $shipping = '';

then in the $data array, change:

'{total_shipping}' => Tools::displayPrice($order->total_shipping, $currency, false, false),

to:

'{shipping}'  => $shipping,

Then you can use {shipping} in order_conf.html and it will display the shipping total unless the customer is in group 2.

[paranoiac]

I really appreciate your response, rocky.
I will give it a try and post a result.

[paranoiac]

Sorry for late response, I updated this thread to solved.
Even though there is a slight html modification to make it perfect due to my personal preference.


To rocky,
Thank you very much once again.

In addition, the {total_paid} , the biggest sum, still use the hidden {shipping} (if it is >= 1) to calculate.
I thought we have put an empty string to it when the customer group is 2.
Please advise.

[rocky]

I guess you will have to manually remove the shipping from the total_paid value:

'{total_paid}' => Tools::displayPrice($order->total_paid - $order->total_shipping, $currency, false, false),

[adamus007p]

I am searching solution for different emails for different products.

Please help

[Michele Cesaretti]

Hi, there is a similar solution for 1.6?

Thanks in advance.

 

[PrestaServicePro]

Can you explain exactly what do you want?

[Michele Cesaretti]

Hi,

thanks for reply.

There is a solution to send different email to user from different customer groups?

[PrestaServicePro]

In this thread it has been explained for older version, but if you are using 1.6 current solutions must be work in your shop. 

[heyho]

Prestashop 1.7.7

To use different E-Mail Templates by Group, Carrier, User, or what ever:
Use the Hook sendMailAlterTemplateVars in your Module... 
Dont forget to create the templates in /themes/xxxx/mails/xx/order_confsomethingother.html

$this->registerHook('actionEmailSendBefore');

 

public function hookActionEmailSendBefore(&$params) {
		
 
	if($params["template"] == "order_conf") { # or bankwire or ,.....
		
		

		$reference = $params['templateVars']['{order_name}'];
		$sql = 'SELECT * FROM '._DB_PREFIX_.'orders WHERE reference = "'.$reference.'" Limit 1 ';
		$orderRow = Db::getInstance()->executeS($sql);
		
	   
		if (!empty($orderRow)) { 
		
			$id_order = reset($orderRow)['id_order'];
			$order = new Order ($id_order);
			
			if($order->id_carrier == "36") {
				$params['template'] = "order_confsomethingother";
			}
			
			/*
			For User Groups you can use something like this:
			$customer = new Customer ($order->id_customer);
			if($customer->id_group == "36") {
				$params['template'] = "order_confsomethingother2222";
			} 
			*/
		}
		
		# do something more...
		if (is_array($params['bcc']))
		{
			$params['bcc'][] = "[email protected]";
		}			
		else
		{
			$params['bcc'] = ["[email protected]"];
		}
	}
}

 

If you want to add variables, use: sendMailAlterTemplateVars

Edited September 7, 2021 by heyho (see edit history)

[chattago2002]

Hi everyone.

This post was useful for me but I have a problem.

I'm trying to change the template to send based on user group but my problem (I believe) is on top because if i add

public function hookActionEmailSendBefore($params) {
$params['template'] = "order_conf_b2b";
}

with no condition (to test I can use this template for every user), PS sends the basic "order_conf" template.
In mail theme preview section my "order_conf_b2b" template is correctly generated and I can see preview.

P.S. I tried to use "public function hookActionEmailSendBefore($params)" and also "public function hookActionEmailSendBefore(&$params)" but no changes.

Have you an idea?

[chattago2002]

Solved.
I post the solution (for my specific case), maybe useful for someone.

Needed to specify the mail folder inside the module (in theme override). Without changing the value of "templatePath" PS looks for the mail template inside _PS_THEME_DIR_ . 'mails/'.

public function hookActionEmailSendBefore($params) {
	$params['template'] = "order_conf_b2b";
	$params['templatePath'] = _PS_THEME_DIR_ . 'modules/my-module/mails/';
}