simpson7647 Posted September 17, 2010 Share Posted September 17, 2010 hi all, wheres the info i need to log into hostgator as i cant seem to find it.I got an email about 2 Nameservers:?but where do i get the rest of the infothanks Link to comment Share on other sites More sharing options...
IAmTheFunk Posted September 17, 2010 Share Posted September 17, 2010 http://support.hostgator.com/articles/ftp-getting-startedFollow that link from the hostgator website. It should give you all the necessary information to get connected to their FTP service. Link to comment Share on other sites More sharing options...
simpson7647 Posted September 17, 2010 Author Share Posted September 17, 2010 thanks for that, ill have a lookPShow do i find out my ftp info for HOSTGATORthanks Link to comment Share on other sites More sharing options...
IAmTheFunk Posted September 17, 2010 Share Posted September 17, 2010 http://support.hostgator.com/articles/ftp/ftp-settings-and-connectionThis link should give you the remainder of the information you need. Link to comment Share on other sites More sharing options...
simpson7647 Posted September 17, 2010 Author Share Posted September 17, 2010 thanks for that input although im not sureFTP Host/Address: (your ip address)FTP User: (cPanel user name)FTP Password: (cPanel password)Port: 21Path/directory: (blank)Thats what it says although im sure i remember for the ftp host/address, i had to put something like ftp. blah blah..:/ Link to comment Share on other sites More sharing options...
IAmTheFunk Posted September 17, 2010 Share Posted September 17, 2010 The first page I linked for you will give you access to download a free FTP program.The IP address was supplied to you by hostgator. Check your subscription emails to find this information.The CPanel username and password should also have been supplied to you by Hostgator.This is all information you will get from your host. We will not be able to help you find this information since we do not have access to your account. Link to comment Share on other sites More sharing options...
simpson7647 Posted September 17, 2010 Author Share Posted September 17, 2010 thankyou, i went on live chat and got hold of the host ip thing, which i never would of been able to get if i did not have this help..thanks Link to comment Share on other sites More sharing options...
jhnstcks Posted September 17, 2010 Share Posted September 17, 2010 @simpson7647Please only start one topic for each subject/question.This is a Prestashop forum, not a hostgator support forum That would be here -> http://forums.hostgator.com/Your second topic on this subject has been deleted. Link to comment Share on other sites More sharing options...
simpson7647 Posted September 17, 2010 Author Share Posted September 17, 2010 Sorry and thankyou Link to comment Share on other sites More sharing options...
IAmTheFunk Posted September 17, 2010 Share Posted September 17, 2010 You are very welcome. Glad to hear you made it into your FTP and can start working with your Prestashop now. Enjoy! Link to comment Share on other sites More sharing options...
simpson7647 Posted September 17, 2010 Author Share Posted September 17, 2010 I already had my website set up but then due to something, files got deleted etc blah blah. but its all good now Link to comment Share on other sites More sharing options...
Patric Posted September 20, 2010 Share Posted September 20, 2010 If your problem is solved, please add [solved] at the beginning of your topic's title by editing your first post !Thanks.And please read the forum rules. Link to comment Share on other sites More sharing options...
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