[SOLVED] Can't acces back office

[Undertaker]

Hi,

I'm new to PrestaShop.
I've found another topic about this but the guy didn't say how he managed to solve the problem so Here I go:


Everything goes pretty well till I wanna edit settings by accessing back office... There it ask for my email and pass

When I type mail and passw it says :

"There is 1 error

1. employee does not exist, or bad password"

Can you please help me get passed this cause I have no idea what to do, thx.

[Patric]

A lot of topics concern this problem.

Please first try to delete your browser cache and the cookie, or from another web browser.

[Undertaker]

Thx for the advice,

Unfortunately it didn't change the problem, it still doesn't work (tried IE, Firefox and Chrome)

Is it because I run it on Easyphp rather than on a web server?

[Patric]

First, check in the ps_employee table that the login you type in effectively exists.

If this is the case, try to change its password :
http://www.prestashop.com/forums/viewreply/92709/

[Undertaker]

Thx Patric,

The MD5 Solution you suggested (link you gave in ur answer) works.


Thank you

[Paul Sarstiuc]

If it a fresh installed website, then you probably did not install it correctly. Re-install it and at the last step where you select your email address and password DO NOT check the checkbox below. Press next/finish and it will work!
(I had this issue too)