Disable e-mails for customer group

[Christiaan_01]

Hi,

I'm importing orders from a certain marketplace (such as Amazon) into Prestashop (1.6.1.17).

The module I use makes use of a separate customer group for the orders.

Because all order information is being delivered by the marketplace, I would like to disable all Prestashop e-mails for this customer group.

So, basically I would like to disable the order confirmation e-mail, the tracking e-mail and the shipping e-mail for this specific customer group.

Regular customers in my webshop still must receive these e-mails.

 

I don't want to create custom statuses for this customer group, because then my order fulfilment will become to complex.

I want to be able to process all orders from 'Payment received' to 'Order shipped', as is the default Prestashop way.

 

Can anyone point me in the right direction?

Any help would be appreciated. 

 

Kind regards,

 

Christiaan

 

[Christiaan_01]

Bump

[selectshop.at]

You can disable customer group receiving mails on tab Customer -> customer group, select the group you want and disable on the part of modules "mail alerts". This should do the job. If needed disable there also the payment modules, but I think only first should do the job.

In general you can disable the mails sent to customer on tab Customer -> statuses -> uncheck mail send. But than nobody (all groups) will receive a mail, when you change order status. Individual rules for mails and groups are not possible. Only in general.

[Christiaan_01]

Hi,

 

Thanks for your reply. I had already disabled the 'mail alerts' module for the customer group, but the Order Confirmation e-mail is not part of this module. So the confirmation is still being sent to the particular customer group.

It's part of the PS core, so I think I need a custom solution.