SK01 Posted August 25, 2010 Share Posted August 25, 2010 I cannot log into my backoffice. I get the following error: employee does not exist, or bad password Im 100 % sure that I have typed in all correctly and when I look in my employe-databasetable trought PhpMyAdmin, I can see that my user does exists.. so then it must be the password I guess?Anyway, I then decide to try genereta a new password by clicking "Lost Password".I type in the correct e-mail adress and then when I press send, i get this following error:Error - No iso code for email I didnt recieve any email. And now I need to wait 360 minutes before i can try generate a new password.Would be very thankful if someone could help me out here! Link to comment Share on other sites More sharing options...
Patric Posted August 25, 2010 Share Posted August 25, 2010 Please first try to remove the cookie of your site and to empty your browser cache. Link to comment Share on other sites More sharing options...
SK01 Posted August 25, 2010 Author Share Posted August 25, 2010 Hi Patric. I have empty my browser cache, but how do I remove the cookie of my site? Link to comment Share on other sites More sharing options...
Patric Posted August 25, 2010 Share Posted August 25, 2010 Under Firefox, should be like :Tools > Options... > Private > Delete specific cookies Choose the one corresponding to your site and delete it. Link to comment Share on other sites More sharing options...
SK01 Posted August 25, 2010 Author Share Posted August 25, 2010 Ive tried that, But I still need to wait for some time.. cant generate new password now .Anyone know if its possible to change the time "360 minutes to generate password" without entering backoffice? Link to comment Share on other sites More sharing options...
SK01 Posted August 25, 2010 Author Share Posted August 25, 2010 Tried from another computer now. And when I pressed "Forgot password?" and tried to regenerate a new one i got a blank page with the text:Error - No iso code for email ! What does this mean? Link to comment Share on other sites More sharing options...
SK01 Posted August 25, 2010 Author Share Posted August 25, 2010 Oh, finally I solved the problem.I have deleted the english language because I dont need it, and I saw that this was the problem.If you have this error with "No iso code for email" then you must type the following adress before pressing request password:http://www.yourdomain.com/administrator/password.php?lang=en*Dont forget to change "yourdomain" to your domain, and also change "administrator" to the name of your admin folder.*Dont forget to change "en" to the Iso code for your language.Hope this helps someone more.. Link to comment Share on other sites More sharing options...
viktorsundberg Posted October 7, 2010 Share Posted October 7, 2010 SK01,I also can not log in and get "employee does not exist, or bad password", but how do I solve it? I have not seen the ISO-code message... Link to comment Share on other sites More sharing options...
SK01 Posted October 7, 2010 Author Share Posted October 7, 2010 Im also Swedish, so I prefer that we talk trought MSN.. easier that way!U got PM Link to comment Share on other sites More sharing options...
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