kevienfox Posted August 26, 2017 Share Posted August 26, 2017 Hi, i'm having this isse, can't see the box, only this: I unnistalled, reinstalled, deactivate and active, but still the same, also I tried using a module called freelikebox from Vekia, but it doesn't appear on my prestashopl, i tried to configure but nothing. Also I tried to fix using these steps from here: https://www.templatemonster.com/help/prestashop-1-6-x-troubleshooter-facebook-block-not-showing-content.html But nothing, I don't know what to do :/ Anyone who fixed this issue? I'll be so glad, thanks! Link to comment Share on other sites More sharing options...
Scully Posted August 29, 2017 Share Posted August 29, 2017 I'm sorry since I don't have a solution and we usually also don't use the facebook module. What I can say is: I saw this exact behavior on many pages. Link to comment Share on other sites More sharing options...
orion246 Posted August 30, 2017 Share Posted August 30, 2017 Hello, I had the same problem. Solution: Disable "Smart Cache for JavaScript" in the advanced parameters -> performance and the problem should be solved. Cheers, Steven Link to comment Share on other sites More sharing options...
Rhobur Posted September 28, 2017 Share Posted September 28, 2017 This is most likely caused by the facebook js script not loading. You can test that by adding this: <script src="{$modules_dir}blockfacebook/blockfacebook.js"></script> to your header.tpl between the <head> tags (alternatively you can limit its loading to a single page). Link to comment Share on other sites More sharing options...
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