Products is missing

[TrondAa]

I have got a bit of a problem. 

Non of my products are shown in FO. The problem startet after a subscription module was installed, and they enabled Friendly URL.

 

The URL for my category is 

happymail.shop/18-bestill-abonnement

 

But the URL for the product ( I get this when I go from preview in BO)  

happymail.shop/bestill-abonnement/20-kattepus-box.html

As you can see the URL for the category is different. How to solve this?

[musicmaster]

happymail.shop/18-bestill-abonnement

happymail.shop/bestill-abonnement/20-kattepus-box.html

 

This is normal behavior.

[TrondAa]

happymail.shop/18-bestill-abonnement

happymail.shop/bestill-abonnement/20-kattepus-box.html

This is normal behavior.

So how to solve this? Do I need an addon module?

[musicmaster]

If you consider it a problem (you would be the first I know) you can adapt the url's the backoffice menu. Under Settings->SEO and url's there is a section scheme of url's. I am not sure what you should set there. You might do some experiments, look up some documentation or ask someone else on the forum.

[TrondAa]

Does anyone know where / what to set to get this to work? 

 

Non of my products are shown in the categories, and I need this to work.

[Scully]

The problem startet after a subscription module was installed, and they enabled Friendly URL.

 

Uninstall the module you mentionned and check again. You could also try to reset the module, sometimes it helps.

We don't know more on this specific module, it's difficult to provide more detailled help.

 

I also don't understand why a so called subscription module should change the URLs to another format.

Edited September 1, 2017 by Scully (see edit history)