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Make sure that there are carriers in the zone of the currently logged in customer and that you've set up price or weight ranges. If you have, go to the Shipping tab, select the carrier in the dropdown, enter prices for each price or weight range, then click Save.

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I believe this is a bug and I filed it here: http://www.prestashop.com/bug_tracker/view/4992/
Basically, when you update carrier info, PS is advancing the id_carrier on ps_carrier table and creating a new carrier duplicating values from the original row. And rest of the carrier tables don't get their id_carrier adjusted. Therefore the relationship between carries and zones is lost. It's a silly way to manage things that way, but that is what PS does. First of all they shouldn't re-insert a new carrier every time one updates it. They should just update the relevant fields in the current carrier.

It is a bug and has to be fixed. PS team, lets stop hanging out in the bars and get back to work, ok?

Thanks,
Dbuzz.

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  • 1 year later...

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