Jump to content

There are no carriers that deliver to the address you selected.


YordanovBG

Recommended Posts

Registration of a customer address is not the same thing as placing an order.

Carriers can be restricted by max measures, max weight or zones.

 

If for example the customer address is registered to USA but the carriers are not set up for USA, you can't place an order.

Or if you have a carrier limited to for example 30 kg of weight and no other carrier but the customer chooses 3 products with 35 kg of total, you also can't place this order.

 

First step: Back office an check the carrier setup.

Edited by Scully (see edit history)
Link to comment
Share on other sites

I don't think it's from Carriers configuration, because I try to do it with same address and item for registered users and non registered users. The error becomes only with non registered users.

If I miss something please give me a example 

Thank You

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...