Color swatches gone

[Zedster]

Many of our products have multiple color combinations. But on the individual product page the color swatches are not showing up, just empty white boxes. They still work and when clicked will show the proper image in the product window, the color are just not there. All the colors that we have defined in Attributes and Values all appear to be fine and the colors show there fine. Now this is only happening to colors assigned with hex codes. If I have uploaded my own thumbnail for a color it is there. Any ideas how I can fix this?

 

If I cannot figure that out. Isn't it possible to change from displaying color swatches to a drop down menu with text names? Or is that theme dependent. 

 

thanks in advance.

 

-Zed

Edited June 2, 2017 by Zedster (see edit history)

[musicmaster]

This is a thing I really would need to see. With access to the front office and a screendump of the settings in the backoffice.

 

Changing to a dropdown menu is easy. It is a property of the attribute. See attached image.

 

 

 

[Zedster]

This is a thing I really would need to see. With access to the front office and a screendump of the settings in the backoffice.

 

Changing to a dropdown menu is easy. It is a property of the attribute. See attached image.

 

color.jpg

 

 

Wow I knew that was there but some sort of brain freeze kept me from finding where to edit categories of attributes. You have to click on the arrow. Doh. 

 

Thanks for the help. And you are more than welcome to look at our site if you think you can help.

Edited June 4, 2017 by Zedster (see edit history)