Cant log into back office admin after upgrade

[usengines]

This occurred upgrading from 1.6.1.2 to 1.6.1.3 but has happened with previous version upgrades.

 

If you get a situation where you are not getting an error message stating that your email used or password is wrong but the program times out before reaching the admin with no error message leaving you at the log in screen. 

The solution is this: 

Use file manager or ftp program and go to the shop, then open config and edit settings.pdf. Make sure everything is accurate especially the folder for the shop.   Open the database using myphp (make sure that you are not trying to use the same database for two shops unless you  are using multi-store) admin and go to the shop url, make sure the shop url is accurate as if it is not it will create a conflict. If you are using a directory for your shop such as prestashop make sure there is a forward slash before and after the sub-directory.   If everything is accurate go to employee and edit.  Now go back to the settings.php edit  in the file manager and delete the code in the cookie but be careful you do not delete the whole line or the punctuation characters just the numbers and letters in the cookie code. Then go back to the php admin of the edit of employee and  current password code and put in the same password you have in the settings,php without putting anything in for the cookie key then save it making sure you use md5 for the encryption settings in the drop down  list. Then go down and hit go.  Go back to your login page and whala you should now be able to log in.  

Edited May 11, 2017 by usengines (see edit history)